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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,291 Reviews

1,291 Reviews of Rick Case Acura - Service Center

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July 18, 2019

Good experience I’ve been going to this location since I bought my car and I’ve continued. Great people. Francisco is great to work with. Never had someone show me ba More

by Blah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2019

Service Had a great experience today. I was in and out with the change of my battery and even got a recall checked! I'll use this dealer for all of my servic More

by Csant025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 17, 2019

2Nd car purchase This is my 2 nd car from them . Great service . Near my work and appreciate that they have a driver to take and pick me up when I leave the car for se More

by Mindy 1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2019

Mediocre experience for a top Brand Lots of upselling in the service dept. Salesman/service specialist seem miserable and uninterested dont go extra mile in checking and servicing vehi More

by Blderys245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan
July 16, 2019

RICKCASE ACURA Leasing a vehicle has its advantages. Downside, all warranty work MUST be done at leasing dealership. An Acura is an Acura is an Acura. I drive 30-min More

by RLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2019

Took vehicle In for repair Both my service advisor Jonathan and the mechanic spent time explaining what needed to be done. All costs explained up front. Brought vehicle up to Ac More

by NSXguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Marroquin
July 16, 2019

Great Service Best service. Expecting to wait 2.5 hours and everything completed in 1.50 hrs. Francisco always takes the time to explain everything in detail. Aweso More

by Mdxgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2019

Fantastic Service The service department is very good... repairs, service and recalls all performed competently and quickly! Derek Wells knows his stuff! Very impressed More

by Powell88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2019

Fast and easy process Rick case Acura, found the issue, diagnosed it, fixed it and in the process provided a complementary loaner during a busy week for me, excellent servi More

by Kim461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2019

Excelent & friendly service Because was my first time at the dealer and you guys make me feel like a family member.. so for sure I will be back anytime my car need any kind of se More

by Caballo246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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