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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,291 Reviews

1,291 Reviews of Rick Case Acura - Service Center

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July 28, 2023

Love coming to your dealership. Grandiloquent at the service is the best ! Always does 100-% More

by arikaplan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Juan in Service was great. He explained my necessary services very clearly, and set proper expectations regarding the service needs for my vehicle. Additionally, this was the f More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
July 27, 2023

This Dealer give a good service, I can't complaint. I always get a good service, from 2007 to now. The are professional. They doing a very good job. More

by mariefnonrancois125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Remy
Jul 30, 2023 -

mariefnonrancois125 responded

Yes

Jul 30, 2023 -

mariefnonrancois125 responded

Yes I can respond for that.

July 26, 2023

Staff is courteous and efficient. I did not like my previous Acura dealership I was interacting with when moving to South Florida 7 years ago. I love my Acura’s and now I love this de More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Smoothest experience ever. Fast. Efficient. Friendly. Accommodating. Francisco is the man as is the entire staff More

by Asalvatore6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

I went there to replace my Acura MDX battery, and they never replaced the battery with a new one. I paid almost 300, instead they charged the old one, they put it back in the car making me think that I go More

by Elieser Arias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rivera
July 22, 2023

Very professional staff, attentive, and very responsive to your needs. They keep you updated during the entire process. Thank you! More

by Igor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

This is my 2nd time back. My first experience sucked and was worst experience. I gave it a 2nd shot only because the dealership is right by my house. Mack was my advisor, a More

by jfatigate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy
July 21, 2023

Very long wait time. Was there for maintenance and they were unable to clean the inside of the car after waiting for over 2 hours More

by Cargirl20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The dealership is clean and organized. The folks are all friendly and helpful. They do what they say. More

by Scassetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.