Rick Case Hyundai Plantation

Anthony Andriolo 11412 was excellent in his job my first time at this dealership and he made feel welcome time at this dealership and he made feel welcome More

Brought in my car for service and Jimmy was able to fit me in as I had no appointment. Was helpful in diagnosing what the issue could be and providing me with a timeframe it would be done. I was very grate me in as I had no appointment. Was helpful in diagnosing what the issue could be and providing me with a timeframe it would be done. I was very grateful. More

Had my new Hyundai in the shop three times for a minor brake repair. The last time they kept the car for 4 days. Service advisor extremely difficult to contact for update, called and text many times. brake repair. The last time they kept the car for 4 days. Service advisor extremely difficult to contact for update, called and text many times. was told that brake problem was due to driving thru a puddle. I live in Florida and yes we do get rain and puddles) Fortunately the car is under factory warranty otherwise I was told I would have to pay a $250.00 diagnostic fee and $250.00 hour labor! At no time during my three visits was an apology offered or any transportation other than a Hertz rent a car, at my expense. More

They altered the price, and the copy of the contract I signed is different from what they have in the system. They made me sign for one insurance and they added another one. It looks like they are editing signed is different from what they have in the system. They made me sign for one insurance and they added another one. It looks like they are editing the documents. They don't explain the documents you sign. They promised me that they will make a flat cancellation (full refund) for the insurance they added, but I don't trust them anymore. I talked with many people including the GM and they all told me something different. I'm very very disappointed with the Hyundai dealership. More

The Rick Case dealership team has the best customer service. I would recommend Rick Case to anyone who’s looking to buy a car without pressure and for a great deal. service. I would recommend Rick Case to anyone who’s looking to buy a car without pressure and for a great deal. More

Exceptional experience. We worked with Omari Samuel who was professional, understanding and patient with our questions. He guided us through the buying process and educated We worked with Omari Samuel who was professional, understanding and patient with our questions. He guided us through the buying process and educated us on the vehicle settings, etc. Thank you Omari! More

Brought a Hyundai GV70 from Rita Case they advertise no payment until January. I asked the finance guy about the advertisement he never answered he said you make the payment in 45 days!!! False advertiseme payment until January. I asked the finance guy about the advertisement he never answered he said you make the payment in 45 days!!! False advertisement I asked about a bow no bow More

Service was well handled Professionally and with a Smile and Respect.,I even had breakfast Smile and Respect.,I even had breakfast More

BIG 3-C's. ..Location is Clean, staff is both Courteous (mannerable and pleasant) and Considerate of your time. ..Location is Clean, staff is both Courteous (mannerable and pleasant) and Considerate of your time. More