Rick Case Hyundai Plantation

I have had nothing but the poorest service here when servicing my car. Today with a lease buyout was no exception. I guess letting the general manager have to finally handle it because we walked out wa servicing my car. Today with a lease buyout was no exception. I guess letting the general manager have to finally handle it because we walked out was the way to go. My fourth Hyundai. And sales person was unable to do anything and the guy who came after him was so rude, we left. We did our due diligence before we arrived. Knew our buyout price. It’s important to be educated. Saved us approx $1,100 in a ridiculous “safety fee”. Low mileage car. Still under the warranty but apparently they think what they make is not safe after three years or are padding. It never should have gotten to the general manager for such a simple thing. More

I go to Jimmy when i need to get any services done on my car. He is always a great help and he's a good guy car. He is always a great help and he's a good guy More

Salesman quoted us numbers but which we agreed to but during signing for the very last document which was the lease they had inflated numbers. Don’t buy from them or watch your back or they will rip you during signing for the very last document which was the lease they had inflated numbers. Don’t buy from them or watch your back or they will rip you off like they did us. Very sad and deceptive practice on their part. Worst part is we were repeat customers on top of it. More

Received my complimentary service here. Quick turn around time. Knowledgeable service tech: Tom Owens helped he out with my service today. Quick turn around time. Knowledgeable service tech: Tom Owens helped he out with my service today. More

Excellent customer service skills more than happy to recommend Rick Case and specially Mr Joel Harrison. Thank y’all. Best regards Marta and Antoine recommend Rick Case and specially Mr Joel Harrison. Thank y’all. Best regards Marta and Antoine More

I had service with an if, In Ross came to my aid great customer service customer service More

The best they was very nice and they finish my car in time thank you so much time thank you so much More

I found the service rep, Robert Labelle, to be very personable. My car was serviced properly within a reasonable amount of time. Even received a rewards discount/-a nice surprise! personable. My car was serviced properly within a reasonable amount of time. Even received a rewards discount/-a nice surprise! More

It was very clean and there was a big selections of vehicles, the sales person Ryan Marcus was very friendly and professional. vehicles, the sales person Ryan Marcus was very friendly and professional. More

Stefano Vigil is the worst advisor at this dealer. He has poor customer service skills. He failed to update me about my car status and return my calls. He told me when I dropped my car off that it wo He has poor customer service skills. He failed to update me about my car status and return my calls. He told me when I dropped my car off that it would have to stay for the following day, which did not happen because I had to miss work on the day my car was supposed to be ready. Given that he knew about my transportation trouble, he should have called or texted me so that I could make arrangements. Because of that experience, I will not bring my car to this dealer for any future services or purchase a new car with them. I drove from Hollywood to this dealership only because my buying experience was great, and my first oil change advisor was excellent. However, this trip will be my last trip there. Unfortunately, communication was not one of his skills. More