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Rick Case Hyundai Plantation
Fort Lauderdale, FL
2,587 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,587 Reviews of Rick Case Hyundai Plantation
August 01, 2022
Staff was very friendly, informative and hospitable. Would definitely recommend this dealership. Compared to other dealerships I rate them among the best. Would definitely recommend this dealership. Compared to other dealerships I rate them among the best. More
by Hnnewman
Employees Worked With
Patrick Reece
July 30, 2022
They need to get their act together when it comes to maintenance. You can't get anyone when you call and they continually mis-diagnose issues or don't diagnose at all it seems and you keep having to go maintenance. You can't get anyone when you call and they continually mis-diagnose issues or don't diagnose at all it seems and you keep having to go back for the same issue. Service used to be good but maybe as you go in more often and they have to charge it to the extended warranty, they get more reluctant to offer good service. Who knows. One star. More
by Gaius Baltar
Employees Worked With
Ernest Bynes, Tom Owen
July 29, 2022
Having owned Mercedes and BMW for the last 14 years, I can’t begin to explain how this dealer sucks in comparison. From the phone call to schedule the service, to walking into the dealership, the custome can’t begin to explain how this dealer sucks in comparison. From the phone call to schedule the service, to walking into the dealership, the customer service is zero!! More
by cogency.chore.0r
Employees Worked With
Tom Owen
July 29, 2022
It is sad when professionals have to blatantly lie to cover their incompetence. So is the case with Rick Case Plantation Service department from their manager to Robert the Service Advisor. When told the cover their incompetence. So is the case with Rick Case Plantation Service department from their manager to Robert the Service Advisor. When told there was only one car in the household, we’re told not eligible for loaner car because it was not a mechanical issue. When asked to drive the car without air conditioner until part arrived, my husband explained, I am a Cancer survivor whose right lung was adversely affected. Facing breathing challenges with Florida’s weather. Nothing! Not only were we assured with a loaner car, the part came in, lied when it came in and a week later my husband and I are without our car. This is tragic. . More
by moralessunrise7
Employees Worked With
Robert Labelle, Service Advisor, Fares Abualown, Colin Lord
July 26, 2022
Cancer survivor with an affected right lung. 1 year cat air broke in this heat. Only car in the household. Part not available to fix. Requested a loaner car only to be told I can drive the car w 1 year cat air broke in this heat. Only car in the household. Part not available to fix. Requested a loaner car only to be told I can drive the car without air until part arrives. Only 1 car in the home. No assistance offered to expedite part or anything. Repeatedly spoke to Robert Labelle and Collin Lord. Called general manager, does not pick up. When I drove the car it clocked inside 96 degrees. Imagine with respiratory issues. Shame on them! Shameful to expect a lung Cancer survivor to drive with no air in the middle of the summer. Jesus and Evelyn Morales More
by moralessunrise7
Employees Worked With
Colin Lord
July 26, 2022
I brought my car in for maintenance. Everyone who worked there was courteous and competent. I so appreciate good manners/courtesy. It was a wonderful experience. I highly recommend this Everyone who worked there was courteous and competent. I so appreciate good manners/courtesy. It was a wonderful experience. I highly recommend this dealership. More
by Johnny D
Employees Worked With
Tyler Mewbron
