Rick Case Hyundai Plantation

I came with an appointment set for a regular maintenance and they took over 3 hrs to complete the job. Everyone came and left and I was the only one in the showroom. Having to go back and forth with the ser and they took over 3 hrs to complete the job. Everyone came and left and I was the only one in the showroom. Having to go back and forth with the service advisor, I finally got it but I found a scratch that wasn’t previously there when I dropped it off. This is my second worst experience here. Very disappointed More

Nice and easy process, no game, price came out as promoted, no surprises, timely perfect promoted, no surprises, timely perfect More

Service Advisor, James Richardson at Rick Case Hyundai in Plantation is a star employee!!! Thanks James! Plantation is a star employee!!! Thanks James! More

The service team is great. Fast, polite, attentive. The waiting are is convenient and clean. Fast, polite, attentive. The waiting are is convenient and clean. More

Very Professional everybody’s nice and you tried there best to make the customers happy. best to make the customers happy. More

I took my car (2022 Tucson Hybrid Limited) to the 7,500 miles checkup. They told me that this checkup includes several items: motor oil, filters, system checkup and tire rotation. This are the designer spe miles checkup. They told me that this checkup includes several items: motor oil, filters, system checkup and tire rotation. This are the designer specification for keeping the car for a good usable life. ( BTW we own the car is not a Lease).After the service, in my home, my son check the tire pressure and found that the tires were not rotated (the tires are marked), even though specified in the Invoice the gave me. Is this could a problem with the workshop supervising, or this is by default to save man-hours? Now we don’t trust this Rick Case Unit.(Plantation, Fort Lauderdale? Customer 1000616) Now we are suspicious. Did they make the whole service, particularly oil change/ filters? More

You guys have incredible service people especially Ernest, he is the number one reason I have keep this dealership for all this years. The way he talks to customers, explain and advise you about what Ernest, he is the number one reason I have keep this dealership for all this years. The way he talks to customers, explain and advise you about what your options are please thank you for having a person like him. More

Tony Vrenna helped me with the appointment and explained everything clearly, the res roa the staff was also corteous. everything clearly, the res roa the staff was also corteous. More

I was attended by Tony Vrenna, he guided me througg the appointment process and explained everything clearly. The rest of the staff was also corteous. Thank you appointment process and explained everything clearly. The rest of the staff was also corteous. Thank you More

Quick service with appointment only. Team was very friendly. For the service needed, the time estimated was perfect Team was very friendly. For the service needed, the time estimated was perfect More