
Rick Case Hyundai Plantation
Fort Lauderdale, FL
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2,587 Reviews of Rick Case Hyundai Plantation
Great customer service, wonderful and caring staff, excellent pricing. I would definitely recommend this dealership. Could not be more satisfied. excellent pricing. I would definitely recommend this dealership. Could not be more satisfied. More
My Service Rep, Tony, was very helpful, friendly and positive. Even went out of his way to show me settings I wasn’t familiar with. While leaving, my Sales Rep, Miguel, saw us and came outside to ma positive. Even went out of his way to show me settings I wasn’t familiar with. While leaving, my Sales Rep, Miguel, saw us and came outside to make sure everything was ok and remind me I could contact him if I had any questions. Even my 3 year old commented and said “those guys are really nice”. More
First and last visit to Rick Case. Service advisor was late to work so we ended up being served about 30 minutes late. Took almost two hours for a routine oil change with an appointmen Service advisor was late to work so we ended up being served about 30 minutes late. Took almost two hours for a routine oil change with an appointment!! This led to very poor and unprofessional communication at every level of our visit and then the dealership refused to correct a significant maintenance issue. Will not visit this dealer for service on our Hyundai again and would never go there for a purchase. Avoid at all cost!! More
This will be the last time I have service done at this Hyundai dealer the waiting area was dirty- someone’s clipped fingernails were in the cup holder on one of the seats. Brought this the the GMS atten Hyundai dealer the waiting area was dirty- someone’s clipped fingernails were in the cup holder on one of the seats. Brought this the the GMS attention at nothing was done. Disgusting. Poor communication from the service team and repeatedly running behind schedule This was their last chance for this team More
Got myy vehicle serviced at Plantation location. My appointment was scheduled for 10:30am. I was on time .8 had to wait 2 1/2hours before completion. That's shame My appointment was scheduled for 10:30am. I was on time .8 had to wait 2 1/2hours before completion. That's shame More