Rick Case Hyundai Plantation

Amazing!!! Amazing experience at Rick Case! Speedy service and the customer service just can't be beat. I've been to other dealerships and the others just don't Amazing experience at Rick Case! Speedy service and the customer service just can't be beat. I've been to other dealerships and the others just don't compare. More

Service my car for a second time Excellent customer service. From the beginning to driving off the lot, everyone was friendly, professional, knowledgeable, and efficient. I didn't h Excellent customer service. From the beginning to driving off the lot, everyone was friendly, professional, knowledgeable, and efficient. I didn't have to wait too long for my car to be ready. More

great service this is why I make the drive,to sunrise, I get the best service from the dealership. very friendly, everything is delivered as promised, the staff goe this is why I make the drive,to sunrise, I get the best service from the dealership. very friendly, everything is delivered as promised, the staff goes far beyond their duties to satisfy their customers needs, thank you. More

No longer afraid of car buying!! Thanks to Eddie and Malik, I can tell my friends that getting a new car is actually fun. I was treated with respect and with humor; two of the most v Thanks to Eddie and Malik, I can tell my friends that getting a new car is actually fun. I was treated with respect and with humor; two of the most valuable things to give to another person. These gentlemen listened to me and gave me what I wanted with no pressure, no pain. I will definitely recommend them and return when it's time for my next car. More

Regretful I am leasing a 2015 Hyundai Sonata which I just got in Feb. I had been very pleased with any of my dealings until today. I was hand washing my car thi I am leasing a 2015 Hyundai Sonata which I just got in Feb. I had been very pleased with any of my dealings until today. I was hand washing my car this morning when my elbow accidentally bumped the passenger outside mirror & it came off, just dangling in the air. I took it right to the dealership because I could not get it to fit back on. The service person Stefano was so kind & tried to help but he said a piece broke off. He told me that Hyundai probably would not pay for it. I was so taken aback as I am paying for the extended warranty with my car payment. Also, how cheaply is it put together that my elbow could knock it off? I wanted to speak to someone in authority and did talk with 2 people. To sum it up, I was not happy with them. The 1 looked at it & said that it is not covered under warranty & despite my being so upset, walked off without another word. The 2nd person had an attitude of indifference even though I was so visibly distraught! I was told "Well, you didn't buy the company" and told me that my elbow bumping it was considered a " collision" and to either call our insurance or pay out of pocket. He had no empathy or compassion & made me feel as though I was not being truthful!! His behavior was totally unprofessional & uncaring. I will not mention the 2 names because they know who they are & probably this is the way they are. When we were there in Feb. to find a car, my husband & I were treated like royalty, but that disappears when there is a problem! I hope for their sakes that they are never treated or made to feel the way I did with any issues they may face. To top it off, I was left with my mirror dangling & not even an offer to even get me some tape to secure it so that I could drive home. I am dreading the next 2 1/2years & even having to go back to the dealership for maintenance. My only consolation is that the service people have always been the most helpful, courteous & respectful. Needless to say, we will not be doing any more business with Rick Case & definitely will not recommend them. We no longer have anything good to say about the dealership. It has definitely left a sour taste in our mouths! Barbara Pearce More

Excellent customer service. The staff went far beyond to assist us. Customer service was exceptional and very courteous. Donovan Jaehrling and Mo was patient and provided great a The staff went far beyond to assist us. Customer service was exceptional and very courteous. Donovan Jaehrling and Mo was patient and provided great advice. More

Great experience Everyone was friendly, respectful, and efficient. Thanks for the fastest car buying experience! The show room was clean and there was a great selecti Everyone was friendly, respectful, and efficient. Thanks for the fastest car buying experience! The show room was clean and there was a great selection of the type of vehicle I was interested in. More

great experience- made our day with 2 cars :) Jonnathan rosario did a great job as a sales person. we came to just inquire about the car and ended up buying 2 cars. great deal great customer servi Jonnathan rosario did a great job as a sales person. we came to just inquire about the car and ended up buying 2 cars. great deal great customer service. thank you More

VERY GOOD EXCELLENT!! absolutely wonderful car, dependable, appearance, great gas mileage, smooth ride. The Elantra rides very smooth, definitely a little doggi EXCELLENT!! absolutely wonderful car, dependable, appearance, great gas mileage, smooth ride. The Elantra rides very smooth, definitely a little doggie on the throttle but a great car for back and forth to work. Gas mileage great as expected. Will post more as we get a few more miles on it. More

Thank you Easiest and most relaxed experience at any dealership I've ever walked into. The salesman, Easton, was easy to talk to and not at all aggressive. He t Easiest and most relaxed experience at any dealership I've ever walked into. The salesman, Easton, was easy to talk to and not at all aggressive. He took his time in showing me the cars, service center and made sure I received my rewards card before I left. More