Rick Case Hyundai Plantation

Made an appointment to have a recalled part replaced a month ago. Brought car over for appointment, had wife take off early from work to pick me up. Returned next, via ride from friend. Was told that dea month ago. Brought car over for appointment, had wife take off early from work to pick me up. Returned next, via ride from friend. Was told that dealership didn’t have the one part needed. Would have been nice to be rescheduled before having to go back and forth for no reason. More

I made a Hyundai lease in this store at the beginning of last year and I was attended by the sales person Jack Gonzalez and the financial guy the Mauricio Navarro and I left my old leased car at the dealers last year and I was attended by the sales person Jack Gonzalez and the financial guy the Mauricio Navarro and I left my old leased car at the dealership the same day because in my negotiation was it included but my surprise a couple months later was that my pending payments with my old card wasn't included because I received a notification from my old lease company that it was due and pending. I return to this Hyundai dealer and the answers were first evading their responsibilities and the seller said that the financier should have done it and the financier said that it belonged to the seller. After speaking with the sales manager, the response was worse and more rude, even tearing up the paper where the seller had written down the delivery of my previous car at the beginning of the business was included. I tried to contact supposedly the Rick Case headquarter and was mission impossible and none a really costumer service to route my claim... some sales guys from Rick Case Hyundai in Davie told me that they have heard bad experiences of other costumers of that dealership and their are not the same really company from Rick Case, so I lost my money....so be caution and never do business with this dealership they are a cheating sellers and just do tricks to get your money and find another Hyundai dealer..Stay away of this dealership and their sales team. More

They were very nice and really worked with me on my strict budget I had. The car I got is absolutely stunning! strict budget I had. The car I got is absolutely stunning! More

Very good service and I would always continue to service my vehicle with Rick Case my vehicle with Rick Case More

The communication was great as my car was getting fixed and we were awaiting for the part to be delivered for over a month. Robert Labelle kept in touch with me daily to let me know the progress. I was so and we were awaiting for the part to be delivered for over a month. Robert Labelle kept in touch with me daily to let me know the progress. I was so impressed with the follow through and professionalism. Would highly recommend this dealership for sure! More

Very nice relaxing while waiting for your car to be serviced!! Keep up the good work guys serviced!! Keep up the good work guys More

First routine service was excellent. Met me at service drive quickly and service writer was friendly and knowledgeable. drive quickly and service writer was friendly and knowledgeable. More

My Experience was amazing! Joel Harrison was absolutely outstanding and the most genuine person I have ever bought a car from. He was sure to highlight all of the awesome features that come with my new Hyb outstanding and the most genuine person I have ever bought a car from. He was sure to highlight all of the awesome features that come with my new Hybrid car as well as answer all of the questions that I had. Andrew was amazing in working out numbers and very cordial. Mike Jalloul was an absolute dream in finance, very efficient and supportive. I truly recommend Rick Case 1000 times over. I cant thank your team enough, all of the employees treat each other with much love and respect which is what I witnessed during my time there - what a great environment. Thank you Joel, Andrew and last but not least Mike. Bravo! Thank you, Cassidy. More

Corteous staff, excellent service, will do everything to please you and get you the best deal possible! please you and get you the best deal possible! More