
Rick Case Hyundai Plantation
Fort Lauderdale, FL
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2,585 Reviews of Rick Case Hyundai Plantation
Jimmy Richardson does not take his job seriously he is too talkative, his productivity level is very poor and unacceptable he had me waiting for my car over 31/2 hours it only take 1 hr. to change the car too talkative, his productivity level is very poor and unacceptable he had me waiting for my car over 31/2 hours it only take 1 hr. to change the car trunk latch base,as a service advisor he should pay more attention to his job,rather than engage in non productivity work as it is going forward I don't want him to be my advisor, Albert Persaud More
I hated going to the dealership until I found Rick Case Hyundai. They are so friendly and professional—and efficient! Jose in the service department helped me with my oil change, tire rotation, and recalls Hyundai. They are so friendly and professional—and efficient! Jose in the service department helped me with my oil change, tire rotation, and recalls. He gave me an accurate time estimate, kept checking in with me, and walked with me to the checkout. The paperwork was easy and quick, and it was the smoothest experience I’ve had! I told him I drive 30 minutes north to go to this dealership instead of the one closest to my house. Great service! More
Robert has a friendly and approachable attitude which I appreciate. This attitude is important to me. I feel comfortable coming to this dealership appreciate. This attitude is important to me. I feel comfortable coming to this dealership More
Tom in Service is the best asset you have. The problem is that you mechanics do’t care about the customers. My car wa obviously was used as a lunch break place. The passenger sit was used as a recliner. The that you mechanics do’t care about the customers. My car wa obviously was used as a lunch break place. The passenger sit was used as a recliner. The audacity to give me the car in that condition after I spent over $700. Is unacceptable to me and reflects on your lack of quality control. I am sure the owners would not like my comments. Again the only reason I come to you is Tom. More
I bought my 2009 Hyundai Genesis from this dealership. Since that time I relied on them to service the car. Tom Owen has be the service manager that I have relied on . He is a great guy really knows his Since that time I relied on them to service the car. Tom Owen has be the service manager that I have relied on . He is a great guy really knows his stuff More