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Rick Case Hyundai Plantation

Fort Lauderdale, FL

3.5
2,585 Reviews

925 N State Road 7

Fort Lauderdale, FL

33317

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2,585 Reviews of Rick Case Hyundai Plantation

October 13, 2021

My service writer was James. He was very helpful and kept me posted on the progress of my car. More

by leeson2088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Oct 14, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

October 13, 2021

I went for service with our 2019 sonata & from the beginning with Jose to the end when I spoke to Jack about a future purchase, I was treated respectfully, with promptness & complete satisfaction. I p More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tavarez, Jack Gonzalez
Oct 14, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating and we hope to serve you again in the future!

October 13, 2021

I trusted these guys to handle a sale to my daughter and they tried to rip her off several different ways. Bait and switched VIN: 5NPLM4AG0MH003395. Tried to upsell inspections and warranties. We eventually More

by johnnydollars
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Valentina
Oct 15, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our general manager Fares Abualown at faresabualown@rickcase.com or 954-377-7504, to further discuss this matter. Thank you!

October 13, 2021

The service was above and beyond what I expected Al was excellent as I left my cell phone at work and he used his cell phone to let me call my wife to come and pick me up because I was not expecting to wai More

by joefocht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Izzo
Oct 13, 2021 -

Rick Case Hyundai Plantation responded

We are so glad that you had such a great experience with our dealership. Thank you for your 5-star rating and we hope to serve you again in the future!

October 12, 2021

I was very happy to be helped by Jimmy Richardson at the service department , thank you. More

by Giovanni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
Oct 13, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

October 12, 2021

The staff was amazing! Very helpful, and thorough! Definitely will be returning in the future!! More

by AM2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Jaques, Andrii Pavlenko
Oct 12, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

October 12, 2021

The service was great my service rep Robert is always on point for what I need service More

by jlibby33314
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert LaBell
Oct 13, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

October 11, 2021

Waited two weeks for an oil change appointment, then waited two hours and 15 minutes for an oil change More

by Magmel1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stefano Vigil, Tom Owen, Al Izzo
Oct 11, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our service manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

October 11, 2021

Ryan and the Rick Case team were amazing! I was extremely well taken care of start to finish. Great customer service. More

by Jmlarson1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Larson, Patrick Reece, Omari Samuel, Jose Tavarez, Jorge Villegas, James Robichaud, Tyler Smith, Claude Toussaint
Oct 12, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

October 11, 2021

Work done on vehicle excellent. Waiting time was horrible. Sticker with next svc date is missing. More

by eladiavioleta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Izzo
Oct 12, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your rating and will take all feedback into consideration. Thank you!

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