Rick Case Hyundai Plantation

As always, they have done an awesome job on my car, and the overall visit was great. I should go a bit earlier so I could have a chance at a bagel... but is all good. Ernesto and Faris arwbgreat as usual. the overall visit was great. I should go a bit earlier so I could have a chance at a bagel... but is all good. Ernesto and Faris arwbgreat as usual. Smiling faces and friendly attitude. Go there and tell them Nihad sent you. More

Still waiting on the promise of Leather seats and floor mats among a few other things, but overall I am very happy with my new car purchase. mats among a few other things, but overall I am very happy with my new car purchase. More

Excellent customer service every time I enter this organization. If you ask for what you want they’ll make arrangements to get it done. A organization. If you ask for what you want they’ll make arrangements to get it done. A More

Great service-great service writer-polite courteous staff-professional-knowledgeable-miss the USA Today newspaper while waiting for car. always good advice and suggestions from Tom staff-professional-knowledgeable-miss the USA Today newspaper while waiting for car. always good advice and suggestions from Tom More

Poor salesmanship, very rude. It seems the professional art of being hospitable and welcoming has died. I felt like it was my privilege to be in his presence when I went there but was a waste of his time. art of being hospitable and welcoming has died. I felt like it was my privilege to be in his presence when I went there but was a waste of his time. Next time I'll do everything 100% online. More

I brought my car in for a new battery, which was covered under warranty. The car is 2 years old with 19k miles on it. It took 3.5 hours (granted I didn't have an appointment, but this isn't something you re under warranty. The car is 2 years old with 19k miles on it. It took 3.5 hours (granted I didn't have an appointment, but this isn't something you really make an appointment for when your battery dies). The service advisor, who's name was Karim made me sign an acknowledgement that if something was found that was not covered under warranty, then I would have to pay the "Diagnostic Fee" of $176.50. When my car was finished, the service advisor came out and told me the battery was covered, but then said a fuse had to be replaced and that was not covered. A $1 fuse had to be replaced, and they are trying to get $176 out of me?! Also the fuse WAS covered under warranty! This was absolutely unacceptable and dishonest that the service advisor (Karim) was trying to make a quick commission off of something that was covered under warranty. I asked to speak with a manager, but was told he was in a meeting. He ended up letting me go without having to pay after he said he "called the manager..." Yeah ok... Take your car to another Hyundai Dealer if you need something done under warranty. If it's not something warranty related, save yourself time, money and hassle and go anywhere else besides a dealership. More

I always have a wonderful experience when I come to the dealership they are very nice Stefano was very pleasant and I think you guys very much dealership they are very nice Stefano was very pleasant and I think you guys very much More

It was my first time financing a car. Fortunately I had a chance to work with Claude Toussaint who professionally and kindly helped me from the beginning till the end of the process. Claude and Fares were ve chance to work with Claude Toussaint who professionally and kindly helped me from the beginning till the end of the process. Claude and Fares were very patient. When buying a car at Rick case plantation I recommend to contact Claude and Fares. Cheikh Sene More

My salesmen James was awesome, very attentive,took his time with me and my family and the purchase experience was fun and comfortable. Would recommend others to the dealership. time with me and my family and the purchase experience was fun and comfortable. Would recommend others to the dealership. More

Service was great as always. Was very disappointed in the fact that many sales personnel were walking around not wearing masks properly or at all fact that many sales personnel were walking around not wearing masks properly or at all More