Rick Case Hyundai Plantation

This was my first time to get my car service, there was a bit of communication issues but after all their performance was very good. Thanks to Robert Labelle at the service desk. bit of communication issues but after all their performance was very good. Thanks to Robert Labelle at the service desk. More

Very bad experience my first time at the dealership and I couldn't be more disappointed in the service I received. The service I came in for was not completed at all and the service department employee Karim couldn't be more disappointed in the service I received. The service I came in for was not completed at all and the service department employee Karim Elsayed who was assisting me told me it was. I dropped my car off at 10:15am and didn’t get my car back until 4:26pm. Would not recommend this Hyundai dealership to anyone please take your business to a different location More

I thank God for mr Robert the company bless me today by giving me 100% good car service, I will always go there for my service of my car. I appreciate the service very much God bless you. Thank you all ver giving me 100% good car service, I will always go there for my service of my car. I appreciate the service very much God bless you. Thank you all very much Rick Case dealership. Mr Harry Edmonds. More

I had a pleasant experience in general. The dealership always seems to guide me in the right direction when ever I experience issues with my car. Thank you for your help! always seems to guide me in the right direction when ever I experience issues with my car. Thank you for your help! More

Great people providing great answers to my many questions. Showed different vehicles and negotiations went smoothly and fast as did the closing paperwork. Need a few Fl. gulf coast locations. questions. Showed different vehicles and negotiations went smoothly and fast as did the closing paperwork. Need a few Fl. gulf coast locations. More

I had a set appointment when I hit there no one came up to me or checked with me or anything. I waited 20 min just to talk to someone, no good! The service to the car seems fine, customer service, lack to me or checked with me or anything. I waited 20 min just to talk to someone, no good! The service to the car seems fine, customer service, lack of loaners or easy shuttle service very poor! More

I initially spoke to ANDRES a week ago. He thoroughly explained all the features of the vehicle. We discussed figures briefly to the point that I went in and put down a deposit the next day. I was some explained all the features of the vehicle. We discussed figures briefly to the point that I went in and put down a deposit the next day. I was somewhat pleased to have a salesman that showed his genuine interest in delivering a quality product as well as maintaining his professional demeanor. I picked up my car yesterday. ANDRES had my new vehicle ready as well as the paperwork which minimized our wait time. OMAR, the finance mgr. walked us through all the paperwork in a kind professional manner. The lady at the cashier was pleasant. I also saw a Mgr. that came to the cashier to assist, my wife and I appreciate his assistance. Thank all you guys for making it as pleasant as possible as well as maintaining superior professionalism. We will definitely see you soon when we come back for the new beautiful G80. More

This review is for Ernest only. My first having him as my service agent and I must say I should have choose him 2 yrs ago. Robert is great as well! My friend only deals with Ernest and she told me 2 yrs ago service agent and I must say I should have choose him 2 yrs ago. Robert is great as well! My friend only deals with Ernest and she told me 2 yrs ago to have him as my service agent. I am super happy and I was considering going to another Hyundai for future services but I will continue to go to Rick Case Hyundai because of Midgie, Ernest and Robert. More

You can’t use the free car wash. Because service department gets blocked. Had service done today they promised to wash. THEY DID NOT WASH IT department gets blocked. Had service done today they promised to wash. THEY DID NOT WASH IT More

Jimmy was helpful and worked with usHoping next time is Jimmy was helpful and worked with us Hoping next time is just an oil change and don’t have to spend like before the last few times Jimmy was helpful and worked with us Hoping next time is just an oil change and don’t have to spend like before the last few times More