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Rick Case Hyundai Plantation

Fort Lauderdale, FL

3.5
2,588 Reviews

925 N State Road 7

Fort Lauderdale, FL

33317

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2,588 Reviews of Rick Case Hyundai Plantation

November 30, 2020

My Service assistance was very professional and curious. Mr. Bynes kept me updated with the service needed and provided it in a timely manner. Mr Patrick also followed up if I was interested in trade-in. More

by 1Ladyred26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Reece, Ernest Bynes
Dec 01, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating! We are so glad that you had a great experience with our dealership and home to serve you again in the future.

November 28, 2020

Friendly people with a good service giving Jose Flechas a five star service with a high professional customer service making you feel as a family. More

by papo123yo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Flechas
Nov 30, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

November 28, 2020

I always receive exceptional customer service when I bring my vehicle in for service from Ernest Bynes. He always finds time to accommodate the service request. More

by Sonata09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
Nov 30, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you always have a great experience with Ernest. Thank you for your loyalty and 5-star rating!

November 25, 2020

Excellent work very happy Thank you very much Robert was very professional kind courteous met all of my needs do you have a fine employee in your service department and I would recommend him constantly More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Labelle
Nov 30, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that Robert provided you with a great experience. Thank you so much for your 5-star rating!

November 24, 2020

Jimmy friendly, knowledgeable and kept in touch with me by phone on the progress on the 75000 mile service on my Santa Fe. My car was clean and parked out front when I came in to pay. Unfortunately no one More

by Lynnbaker.morris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
Nov 24, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with Jimmy. Thank you for your 5-star rating and we hope to serve you again in the future!

November 24, 2020

I went to the dealership on Monday and there was a ton of people and they told me 2 hours. Well I came today 11/24 @130 and there wasn't anyone there and it took over two hours. Ridiculous. More

by Natpull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Richardson
Nov 25, 2020 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

November 22, 2020

Donnie in did an amazing job with helping me find my car. He was very knowledgeable about the features of the car. Very smooth and easy process. More

by Cashari.grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Barnes
Nov 24, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with Donnie. Thank you for the 5-star rating!

November 19, 2020

Very easy transaction. I returned my leased Elantra. Test drove the Tuscan and Santa Fe and decided to lease the Santa Fe. Donnie Barnes was very nice to deal with. More

by mwick32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Barnes
Nov 19, 2020 -

Rick Case Hyundai Plantation responded

Congrats on your new Santa Fe and thank you for the 5-stars!

November 19, 2020

Had a great leasing experience at Rick Case Hyundai . My Salesman James kept me informed every step of the way . Best Price and James customer service was A+ More

by Mamadenzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Robichaud
Nov 19, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you so much for your 5-star rating and we hope to serve you again in the future!

November 15, 2020

I must say that James Robichaud did a Fabulous job explaining all the differences of the different packages for the Santa Fe. He made me and my husband feel at ease with the whole buying process. More

by Kodak Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Robichaud
Nov 16, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that James provided you with a great experience. Thank you so much for your 5-star rating!

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