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Rick Case Hyundai Plantation
Fort Lauderdale, FL
2,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,585 Reviews of Rick Case Hyundai Plantation
June 06, 2020
Basically, I went into the dealership because my check engine light came on. I was told I need to replace my cataylic conventer which will cost $2500. I declined the service. I took my car to another Auto engine light came on. I was told I need to replace my cataylic conventer which will cost $2500. I declined the service. I took my car to another Auto shop and was told my conventer was no faulty......all I needed was spark plugs and ended up paying $113.....you guys are a rip off More
by HAVENANGEL22
Employees Worked With
Ricard and oscar was the tech....I believe
May 31, 2020
This dealership is very customer oriented. We received prompt service, the employees were very courteous and helpful. They took time out explain everything to us. prompt service, the employees were very courteous and helpful. They took time out explain everything to us. More
by Monicasmith
Employees Worked With
Horacio "Eddie" Andrade, Joe Lovric
May 23, 2020
I didn't have the Services done because sales general sales manager did not want to honor what he offered when the car was purchase which wad Free Oil Change for as Long as I own the car. sales manager did not want to honor what he offered when the car was purchase which wad Free Oil Change for as Long as I own the car. More
by scocampo212
Employees Worked With
Fares Abualown, Abdel Mahmoud, Ernest Bynes, Omar Hajira
May 22, 2020
Jimmy was thorough with the initial inspection of the vehicle and explained the options I can possibly take. The service was timely and was just 1 hour. Always great to schedule an appointment. vehicle and explained the options I can possibly take. The service was timely and was just 1 hour. Always great to schedule an appointment. More
by denise64c
Employees Worked With
Jimmy
May 11, 2020
It was s very pleasant experience. Our salesman Andres was very knowledgable and easy to work with. Answered all our questions and did not feel pressured. They were able to work with th Our salesman Andres was very knowledgable and easy to work with. Answered all our questions and did not feel pressured. They were able to work with the finance company to insure we received 0% financing. More
by Robert Figueroa-Peggs
Employees Worked With
Andres salesman, Omar Hajira
May 05, 2020
All my questions were answered and they worked hard for me to get a great deal. Thos my first car and they made this a priceless experience that I'll never forget! I'm very appreciative, thank you all so m me to get a great deal. Thos my first car and they made this a priceless experience that I'll never forget! I'm very appreciative, thank you all so much! More
by Nhyman93
Employees Worked With
Omar Hajira, Chad Dangervil
April 24, 2020
They can’t do math and are SLOW at responding I found the dealership while searching for a specific vehicle on-line. They had the vehicle I was seeking in their inventory and the advertised price I found the dealership while searching for a specific vehicle on-line. They had the vehicle I was seeking in their inventory and the advertised price was reasonable. I contacted the number on their site and it went directly to a salesman’s cell phone. First, he wasn’t expecting any customer calls on his phone. Second, I couldn’t hardly understand him due to a very thick accent. I asked about the car and gave him my number and he said he would call in an hour. Two hours later, no call so I found a different number and tried again. This time the salesman, Abdel, said he was with another customer would call back in 30 minutes. Two more hours and no call. Finally I call a third time and get Lydia. Very helpful, quick response. She gave me a single price with no line items listed. Then she sent me to Ryan. YIKES! All I was asking for was an out the door price for the vehicle. Since I am out of state I needed to understand the taxes. Ryan said he would get right on it. Day ended, no price list. But Ryan did tell me that I had to pay Florida taxes for the vehicle and then get a refund in my home state. No, you don’t. I have purchased 3 vehicles from out of state dealers. All have done the same thing. Calculate the sales tax in your state along with tag and title fees and that is what you pay. If you are local, maybe they are good to work with. But if you are out of state and they have to do math, you are out of luck. I am not flying 1,000 miles to get a car from a dealership that is too lazy to even do their homework and take care of customers. I’d avoid them. More
by Disappointed
Employees Worked With
Lydia, Abdel Mahmoud, Ryan Larson
April 23, 2020
Customer service is very good! The ladies in the pick up/check out and pay area are Always friendly!! Our original salesman always remembers us !!! up/check out and pay area are Always friendly!! Our original salesman always remembers us !!! More
by Chipmckee15
Employees Worked With
Beatrice , Omari Samuel, Tom Owen, Jose Tavarez
April 22, 2020
Excellent premier customer service.Tom Owen took great care of me.Satisfief with mechanic care.every one is always friendly.Rick case is the 1 care of me.Satisfief with mechanic care.every one is always friendly.Rick case is the 1 More
by Joyce
Employees Worked With
Alex Pichardo, Midgi Kasten, Tom Owen
April 22, 2020
I love my new Hyundai Tucson! Patrick in Sales, Mauricio in Finance, and Fares the GM made the entire process so easy. A+ service. Thanks! in Finance, and Fares the GM made the entire process so easy. A+ service. Thanks! More
by Irislynnd
Employees Worked With
Fares Abualown, Patrick Reece
