Back

Rick Case Hyundai Plantation

Fort Lauderdale, FL

3.5
2,588 Reviews

925 N State Road 7

Fort Lauderdale, FL

33317

Directions

By Type

2,588 Reviews of Rick Case Hyundai Plantation

July 27, 2020

Ernest is very friendly and helpful. Extremely courteous and respectful. Always takes the extra time to take care of the customer. Highly recommend him as a service writer More

by BR
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
Jul 28, 2020 -

Rick Case Hyundai Plantation responded

We are so glad the Ernest provided you with a great experience. Thank you for giving us 5-Stars and we hope to serve you again in the future!

July 24, 2020

I had a horrible visit today, we waited 3 hours for oil change and for them to check the AEB. No one told us they're running behind. I'm furious at this time. More

by Wayne montaque
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 27, 2020 -

Rick Case Hyundai Plantation responded

We are sorry that you did not have a positive experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at 954-377-7561 or colinlord@rickcase.com, to further discuss this matter. Thank you!

July 14, 2020

Excelente services Midgi provides a good customer Excelente services Midgi provides a good customer service Carlos is so kind and always provided a excellent customer services and understands what More

by Mariah
Recommend Dealer
Yes
Employees Worked With
Carlos Flecha, Midgi Kasten
Jul 15, 2020 -

Rick Case Hyundai Plantation responded

We appreciate your review and 5-Star Rating! Thank you for choosing Rick Case Kia. We are so glad that Midgi and Carlos provided you with great customer service and we hope to serve you again in the future,

July 12, 2020

Ernest is the best very friendly and professional he makes you feel comfortable to wait your car to be serviced he also keeps you updated while you wait More

by Yvonne gooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
Jul 13, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-Star Rating Yvonne! We are so glad that Ernest provided you with a great experience and we hope to serve you again in the future.

July 11, 2020

Sam Neely, goes above and beyond for customer satisfaction! Great guy and gets the job done... Sam, always makes sure his customers are satisfied and all issues are solved before leaving the prem More

by alice.isnt
Recommend Dealer
Yes
Employees Worked With
Sam Neely
Jul 13, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a wonderful experience with our dealership. Thank you so much for your 5-Star Rating! We look forward to serving you again in the future.

July 07, 2020

I got my car I have wanted the 2020 Sonata sine I saw it in Car and Driver last year. I waited and waited for it to come out for seemed like forever. Then we were More

by sunfloat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Camacho, Easton Jones
Jul 08, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a wonderful experience with Easton and got the car that you loved! Thank you for your rating and we hope to serve you again in the future.

June 30, 2020

Honesty Kind and very Attentive,that's what I got with Jimmy Richard's. Thx sssooo much Everyone. I also had a guy name Ernest, a good experience as well. More

by Yolanda Daley
Recommend Dealer
Yes
Employees Worked With
Jimmy Richards, Ernest Bynes
Jun 30, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that Jimmy and Ernest provided you with great customer service. Thank you for your 5-Star Rating and we hope to serve you again in the future!

June 27, 2020

Sam is exceptional he always goes above and beyond for the customer, he has great customer service and is always pleasant, would recommend him at anytime More

by Judy Turney
Recommend Dealer
Yes
Employees Worked With
Sam Neely
Jun 29, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-Star Rating! We are so glad that you had a wonderful experience and we hope to serve you again in the future.

June 26, 2020

Just had my new Sonata serviced for the first time. I would like to give a shout out to my wonderful service advisor Stefano along with your excellent mechanic Armando both of whom diffused a minor issue More

by Abba
Recommend Dealer
Yes
Employees Worked With
Armando/mechanic, Midgi Kasten, Stefano Vigil
Jun 26, 2020 -

Rick Case Hyundai Plantation responded

We are so happy that Stefano and Armando provided you with great customer service. Thank you for your 5-Star Rating and we hope to serve you again in the future!

June 25, 2020

Appears that it was a good job. Took much too long. Suppose to be 45 mins not 3 hrs. Will consider another service center in future. More

by Dr. Fehr
Recommend Dealer
Yes
Employees Worked With
James ?
Jun 26, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-Star Rating! We apologize that you were not 100% satisfied with your service, but we hope you will visit us again in the future.

...
66
...