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Rick Case Hyundai Plantation

Fort Lauderdale, FL

3.5
2,588 Reviews

925 N State Road 7

Fort Lauderdale, FL

33317

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2,588 Reviews of Rick Case Hyundai Plantation

January 05, 2020

Great service and friendly staff. They deliver what they promise At the service department the car is ready on time. The service representatives are attentive More

by sschwolow
Recommend Dealer
Yes
Employees Worked With
José flechas, Ernest Bynes, Midgi Kasten, Tom Owen
Jan 07, 2020 -

Rick Case Hyundai Plantation responded

We appreciate your review and 5-Star Rating! Thank you so much for choosing Rick Case Hyundai and we look forward to serving you again in the future!

January 01, 2020

Staff was pleasant, attentive, and helpful. The salesman who served me was informative, answered all my questions, and fully explained the issues I was concerned about. More

by Dege433
Recommend Dealer
Yes
Employees Worked With
Fares Abualown, Jean Jaques, Easton Jones
Jan 02, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership! Thank you so much for your review and 5-Star Rating! We look forward to serving you again in the future.

December 31, 2019

The shuttle driver wasn't there. and they had no replacement. I was there for 2 hours for an oil change. They could have had my car all day and I wouldn't care if the shuttle was running and able More

by Luana
Recommend Dealer
Yes
Employees Worked With
I don't remember name of service advisor that helped me.
Dec 31, 2019 -

Rick Case Hyundai Plantation responded

We are sorry for your recent experience with our dealership. Please contact our Service Manager Colin Lord at 954-377-7561 to further discuss this matter. Thank you!

December 30, 2019

Sharks with big commercial Spending money on big commercials to lure you in they don't care about customers only the profits. Went to Hyundai dealership down South and save 2K o More

by rmoreno723
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the sale persons name as he was the worst I have ever seen, second desk on the right
Dec 30, 2019 -

Rick Case Hyundai Plantation responded

We appreciate your feedback and apologize for your recent experience. Please contact our General Manager Fares Abualown at 954-377-7504 to further discuss this matter. Sincerely Rick Case Hyundai

December 23, 2019

Each staff member in each department of friendly, professional, and knowledgeable. From the minute you walk in to the minute you leave you are treated like family. This dealership is a 10 out of 10! More

by Jmillerdominguez
Recommend Dealer
Yes
Employees Worked With
Tommy Lee
Dec 23, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your lovely review and 5-Star Rating! We look forward to serving you again in the future!

December 21, 2019

Robert was very professional in the Service Dept....one minor suggestion to alert waiting customers of unanticipated delays in completion of service! Overall, service was satsfactiry. More

by Robert H
Recommend Dealer
Yes
Employees Worked With
Jennifer Salo
Dec 23, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your feedback and 5-Star Rating! We are sorry for your recent experience, but glad that you were satisfied overall with our services. We look forward to serving you again in the future!

December 19, 2019

Tom Owen took superb care of my car and me making service as comfortable as humanly possible. Highly recommend. Ian Ross provided excellent shuttle service More

by moogla
Recommend Dealer
Yes
Employees Worked With
Ian Ross, Tom Owen
Dec 20, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your review and 5-Star Rating! We are so glad that Tom provided you with great customer service and we hope to serve you again!

December 18, 2019

I had an appointment for an oil change and waited over two hours. That’s way too long. What’s the point of an appointment. The service guy was very nice. More

by wslevine
Recommend Dealer
No
Employees Worked With
Robert
Dec 19, 2019 -

Rick Case Hyundai Plantation responded

We are sorry about your recent experience with our dealership. Please contact our Service Manager Colin Lord at (954) 377-7561 to further discuss this matter. Thank you!

December 17, 2019

I've had nothing but the best service each time I've gone to the Service department. I'm really paronad when the warning lights comes on and I just stop by and they reassure me it's ok and they will take car More

by Prettyinpink003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes, Donnie Barnes, Malik Saleh, Donovan Jaehrling
Dec 18, 2019 -

Rick Case Hyundai Plantation responded

We are so glad that Ernest was able to provide you with great customer service. Thank you for your lovely review and 5-Star Rating! We hope to serve you again in the future.

December 14, 2019

Stefan is the very best in service advisors! I have been impressed with him for many years! I have a 2015 Hyundai Sonata and love it and think the world of Rick & Rita Case More

by Hyundaimaura
Recommend Dealer
Yes
Employees Worked With
Donnie Barnes, Stefano Vigil
Dec 16, 2019 -

Rick Case Hyundai Plantation responded

Thank you for your lovely review and 5-Star Rating! We are so glad that you have been a loyal Rick Case customer and we look forward to serving you again!

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