Rick Case Hyundai Plantation

Waited 2 hours for an oil change with an appointment and another half hour to have my wiper washer checked. Turned out it needed a new motor which they put in for $80 parts, $149 labor and then the nerve to another half hour to have my wiper washer checked. Turned out it needed a new motor which they put in for $80 parts, $149 labor and then the nerve to tack on a replacement parts charge if $26 or 10% of bill! Another way to rip off your customers! More

Abdel was great! Explained all my options. No pressure. And I leased a great SUV exactly what I wanted. This has been the third purchase I have made at Rick Case and it has always been a good experience. And I leased a great SUV exactly what I wanted. This has been the third purchase I have made at Rick Case and it has always been a good experience. Thank you Abdel ! More

Ordered wrong piece !! Second visit Appt time 11 am Ordered wrong piece !! Second visit Appt time 11 am left 6 pm never again They should really add rentals !!!! Their excuse was the service line Ordered wrong piece !! Second visit Appt time 11 am left 6 pm never again They should really add rentals !!!! Their excuse was the service line is to long wow More

A BAD DEAL LEROY LARSEN AND MAURICIO NAVARRO WERE BOTH INSTRUMENTAL IN SETTLING MY PROBLEM SO WAS CAROL BARBOUR. SINCE OCT 4 2019 NO ONE WOULD STEP FOWARD TO LEROY LARSEN AND MAURICIO NAVARRO WERE BOTH INSTRUMENTAL IN SETTLING MY PROBLEM SO WAS CAROL BARBOUR. SINCE OCT 4 2019 NO ONE WOULD STEP FOWARD TO HELP ME EXCEPT THESE PEOPLE. More

First I met Ian who was quite friendly and kind enough to take me to my service manager Robert Labelle’s desk. I appreciated Robert explaining the work needed and the cost as well as asking Ian to give me a take me to my service manager Robert Labelle’s desk. I appreciated Robert explaining the work needed and the cost as well as asking Ian to give me a lift back home. Patti Ruada who checked me out was terrific. These folks made me feel welcomed. More

The advisor was very friendly and helpful. I am very happy with him but I decided fix the issue later. He was very patient and try to help me. I decided come back later because in my opinion was very ex happy with him but I decided fix the issue later. He was very patient and try to help me. I decided come back later because in my opinion was very expensive the cost for the fix. More

Great service, Jose Flechas great and professional. Midgi also extremely professional and customer service expert. Will always recommend this place. This is my fifth Hyundai. Midgi also extremely professional and customer service expert. Will always recommend this place. This is my fifth Hyundai. More

Thank you for serving me with excellent care . When you bring your vehicle to a professional it done right. I’ll rate Mr.Ernest with all stars ⭐️ ⭐️⭐️⭐️⭐️ bring your vehicle to a professional it done right. I’ll rate Mr.Ernest with all stars ⭐️ ⭐️⭐️⭐️⭐️ More

Andy was very helpful and patient with me while I made decision on the vehicle I wanted to purchase. He went over all the features and made sure I understood. Jonathan answered all questions that I had decision on the vehicle I wanted to purchase. He went over all the features and made sure I understood. Jonathan answered all questions that I had regarding my finances and things including within my package. More

Ernest was great. I always come to see him for service. The service area was clean .Ernest gave me some recommendations about what is needed as filters etc. The service area was clean .Ernest gave me some recommendations about what is needed as filters etc. More