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Rick Case Hyundai Plantation
Fort Lauderdale, FL
2,595 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,595 Reviews of Rick Case Hyundai Plantation
June 28, 2023
Ernst goes above and beyond. Went there for service; he was the most friendly person I’ve ever encountered. Super helpful. Head there to service your car? You must ask for him; g Went there for service; he was the most friendly person I’ve ever encountered. Super helpful. Head there to service your car? You must ask for him; great service advisor. Highly recommend this place. More
by jamesric
Employees Worked With
Ernest Bynes, Ernest Bynes
June 17, 2023
Worse experience ever. No shuttle available and I requested one when I booked. Then my wait time was over 4 hrs and my appointment was at 11:30. Then they lied No shuttle available and I requested one when I booked. Then my wait time was over 4 hrs and my appointment was at 11:30. Then they lied More
by sjmcpd2020
Employees Worked With
Tom Owen, Al Izzo
June 08, 2023
They stink along with Davie. Brought car in for repair as told no parts. Brought car in repairs but didn't have parts knowing I was coming. I towed it back home. Brought car in for repair as told no parts. Brought car in repairs but didn't have parts knowing I was coming. I towed it back home. More
by BrendaSmith4683
Employees Worked With
Mark Perry, Cory, Alec Alonso
May 29, 2023
Misleading. Said they had the car until they drove us to the back lot and said we don’t have exactly the car but we have these. Drove from Weston to plantation. Said they had the car until they drove us to the back lot and said we don’t have exactly the car but we have these. Drove from Weston to plantation. Because they confirmed via a text conversation that they had the exact car I was looking for. Totally disappointed in a Rick Case dealership. Weston Rick Case is much better. More
by kalvyy27
Employees Worked With
Pierina internet, manager by the name Juan. Unfortunately I don’t remember the salesman’s name.
May 15, 2023
This has been the worst experience ever! ! I came all the way to Fla to purchase a vehicle off of recommendation just to receive bad customer service. It has been 2 months since I have been r ! I came all the way to Fla to purchase a vehicle off of recommendation just to receive bad customer service. It has been 2 months since I have been riding around with temporary tags and no one seems to be able to help me in regards to my tags...so much for being treated like family. I will not recommend this dealership. More
by Very Dissatisfied
Employees Worked With
Patrick Reece, Kiel Ramoutar, Jorge Villegas
May 08, 2023
Today was disappointing Delivered my car to me covered in bird xxxx. Fortunately Jimmy saved the day. Car should never be delivered to customer looking like that. in bird xxxx. Fortunately Jimmy saved the day. Car should never be delivered to customer looking like that. More
by dr.s.fehr
Employees Worked With
Jimmy
April 06, 2023
Hands down the Best dealer ship around. From their abundance of cars to choose from, their sales professionalism, ( especially Paulo) their knowledge and overall teamwork as a dealership From their abundance of cars to choose from, their sales professionalism, ( especially Paulo) their knowledge and overall teamwork as a dealership made our experience an actual enjoyable one. Thank you so much ! More
by The Blumengartens
Employees Worked With
Paulo - I rate a five star and Mike our finance guy as well! The Best!
March 27, 2023
Service excellent my service rep very courteous answered all my questions satisfactory. I would highly recommend your service my work was done timely Thank you all my questions satisfactory. I would highly recommend your service my work was done timely Thank you More
by Gwillbetty
Employees Worked With
Renoldo
