Rick Case Kia at Gwinnett Place

My experience was excellent, very short waiting time. The consultant Mr. Johnson was friendly and polite. He kept me informed of what was going on. consultant Mr. Johnson was friendly and polite. He kept me informed of what was going on. More

I had an issue with my old car and needed a new one due to mechanical issues. Greg Moore got me in the car i chose FIRST with my payments about the same. ALL WITH NO HASSLE AND SMOOTHLY. to mechanical issues. Greg Moore got me in the car i chose FIRST with my payments about the same. ALL WITH NO HASSLE AND SMOOTHLY. More

Very good customer service, attentive, and communicates very well with the customer. I would recommend this service center to any one with vehicle maintenance needs. very well with the customer. I would recommend this service center to any one with vehicle maintenance needs. More

Service writer was argumentative with the customer before me. She continued that tact worth me. Brought my Telluride in for oil change and tire rotation. Asked if they do a balance? She asked me why I asked me. She continued that tact worth me. Brought my Telluride in for oil change and tire rotation. Asked if they do a balance? She asked me why I asked about a balance. I ask if she recommends a balance with a rotation. She said it was up to me. I ask what does the dealership recommend . She got short and repeated it was up to me. I said ok-don't do it- no reccomendation pro or con from her! Never seen a car service writer not discuss service options with a customer. Won't be back- too many places looking for business! More

Today my experience was great. Had a Schedule appointment. They Inform me what the 12k Service consist of. They treated me well why waiting. Over all awesome experience with service. appointment. They Inform me what the 12k Service consist of. They treated me well why waiting. Over all awesome experience with service. More

Daniel was courteous. While not much knowledge about the Niro EV and some missing items from the car, we made the sale anyway. Good effort! Niro EV and some missing items from the car, we made the sale anyway. Good effort! More

The service was great. The ride on the vehicles were great. I am enjoying my vehicle. My daughter will lover hers when she sees it. great. I am enjoying my vehicle. My daughter will lover hers when she sees it. More

This was my first time using Rick Case Kia Dealership for my vehicle service. I arrived on time and began the process. A young lady greeted me at my vehicle, she filled out all the paperwork and drove my my vehicle service. I arrived on time and began the process. A young lady greeted me at my vehicle, she filled out all the paperwork and drove my vehicle to the next location. They finished with my vehicle in a timely manner and I was on my way home. More

My sales person Keith has sold me two vehicles in the past two years. He is very knowledgeable of all Kia vehicles. And he took the time to walk me through all the features of my new K5 past two years. He is very knowledgeable of all Kia vehicles. And he took the time to walk me through all the features of my new K5 More

My service advisor Andre Johnson is absolutely fabulous.. he’s patient,knowledgeable and funny.. I am definitely a Kia fan and look forward to seeing you again he’s patient,knowledgeable and funny.. I am definitely a Kia fan and look forward to seeing you again More