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Rick Case Kia at Gwinnett Place

Duluth, GA

3.2
694 Reviews

3190 Satellite Blvd

Duluth, GA

30096

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Showing 694 reviews

December 15, 2020

Great service. Good price. Friendly service man ORyan. Did not deal with any other person in service. Called with quote. Honored quote when checking out. More

by kathyrstatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oryan
December 15, 2020

Service Manager Larry Morgan and Service Adviser Ryan and every Case Kia employee that I came in contact with were professional and responsive. The service department accurately diagnosed my problem when tw More

by coachnvh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
December 10, 2020

The service is prompt and courteous. I have a problem with the transmision. My 2020 Telluride has been in for the same problem three times. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry in service, Jon Yi, Terry Mott, Daniel Diaz, Johanna Haddix
December 08, 2020

I waited for less time than they actually thought it would be.... the service here is always great & they make sure my vehicle & I are always in good hands❤️ More

by Mrs.barnesnov1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, Jon Yi, Terry Mott, Daniel Diaz, Johanna Haddix
December 08, 2020

Always have a great experience getting my SUV serviced. I am on my second vehicle from Rick Case and have no complaints with the service. More

by thazzard1
Recommend Dealer
Yes
Employees Worked With
Andre
December 08, 2020

Upon arrival i was waited on immediately the staff was beyond helpful, friendly and courteous that was my first visit to your establishment and i was very pleased i will consider getting all of my service More

by anntenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orion Daniels
December 05, 2020

I want to Thank Mr Orion Daniels for his service as always he never disappoint me when I bring my car in for service I come in for one thing and check my vehicle completely and let me know what I need More

by roperlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Orion Daniels
December 04, 2020

Bought my car at Rick Case Kia and have used them for all my service requirements. They do a great job with minimal wait time. More

by Bfm6849
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with service dept only for this visit
December 03, 2020

We had a great experience working with Daniel to purchase our vehicle. Daniel was friendly and seemed to understand our needs. He wasn’t pushy but rather allowed us to make the decisions. More

by ericdaniel83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Diaz
December 03, 2020

The service in the customer service department especially with Andre is unjust, rude, unapologetic, and unprofessional. Do not go over anything upon completion of service about your vehicle. More

by Taneichia Jackson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andre
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