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Rick Case Kia at Gwinnett Place
Duluth, GA
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Awesome customer service I purchased my first car here and my experience was amazing. The staff really takes the time to help you find what you want and will work with you to I purchased my first car here and my experience was amazing. The staff really takes the time to help you find what you want and will work with you to find something in your price range. I would highly recommend them to anyone I know! More
I had a problem Recently went to Rick Case Kia to get my mileage verified the process was a little rough and I didn't believe that it would be taken care of however m Recently went to Rick Case Kia to get my mileage verified the process was a little rough and I didn't believe that it would be taken care of however my problem was resolved. Previously I wrote a review based upon the information that I was given at the time , I now know the process in which the reimbursement system takes place. I apologize sincerely to Rick Case Kia for not doing my diligence first, this is a great dealership and I recommend it to anyone wanting to make a purchase I am thoroughly satisfied with my Kia Soul as I have been satisfied with all purchases from this dealership and I look forward to making other purchases in the near future. Thanks Rick Case Dexter E More
Fun & Easy Buying Experience - No High Pressure Sales here! From the time we walked in until the time we walked out, we felt like a valued customer. The Manager Mr Kim made us feel very welcome. Then we met wit From the time we walked in until the time we walked out, we felt like a valued customer. The Manager Mr Kim made us feel very welcome. Then we met with our Sales guy Davon Goulbourne, a young chap but very mature and competent. Davon had only been there a few months but was great fun to work with and very helpful and answered every question we had. When it came to negotiating on a price, we never felt pressured or intimidated. Davon handled all the negotiations for us with his supervisor, and all our requests were met. Working with our finance guy Brady Koerner was also a very easy process. Brady was very sharp, efficient and astute. Again he didn't pressure us by upselling any options. We were in and out of finance very quickly. The highlight of the car buying experience here is that you get to bang on the large gong - which was a fun experience! I visited other Kia dealerships but this one definitely was much better than the others. Thank you Rick Case Kia Gwinnett - definitely would recommend you to all my friends! Ask for Davon - you won't regret it! More
AMAZING!! Very helpful and beautiful cars. This was the last place we looked after driving 4 hours just to get a car. I really wanted an Optima and ended up with a beautiful one! They got the p This was the last place we looked after driving 4 hours just to get a car. I really wanted an Optima and ended up with a beautiful one! They got the payments down close enough to what we wanted and made sure to help us out as much as possible. Were not pushy and listened to us. Amazing people and place!!! More
New Car I had the pleasure of working with Marvin and Robert on the purchase of my new car. I had been searching for this exact vehicle for quite some time a I had the pleasure of working with Marvin and Robert on the purchase of my new car. I had been searching for this exact vehicle for quite some time and found it at Rick Case Kia. I talked to Robert over the phone, agreed on a price and picked up my new car that afternoon. Very easy process. More
sales Andy was our sales guy and he is great. The whole team at Rick Case was helpful, and friendly. And in sales , the manager Robert, and Chett the finan Andy was our sales guy and he is great. The whole team at Rick Case was helpful, and friendly. And in sales , the manager Robert, and Chett the finance man. THANK YOU GUYS! More
Great Customer Service Rick Case provided us with accurate information when we called in advance to let them know what we were looking for and find out what they currently h Rick Case provided us with accurate information when we called in advance to let them know what we were looking for and find out what they currently had on the lot. They listened to what we needed and what we could afford and did not try to push us beyond our limits. They made sure to try to get us into the best buy for our money, which they did. They also did everything they could to not just make the sale happen, but make every step as simple as possible. A nice team approach that makes the customer feel comfortable. More
Great Deal, No Pressure Our recent purchase of a new Sedona was a great experience. Overall, I believe we got a great deal. The dealer had multiple people involved, check u Our recent purchase of a new Sedona was a great experience. Overall, I believe we got a great deal. The dealer had multiple people involved, check up every step. More
Best car buying experience ever. Very knowledge and helpful sales team. Will buy there again. No high pressure, worked to keep us in our budget too. Financing was also flawless and Very knowledge and helpful sales team. Will buy there again. No high pressure, worked to keep us in our budget too. Financing was also flawless and friendly. More
Great Place to Buy We were very pleased with the entire experience at Rick Case Kia. We had shopped the previous weekend at another dealer and were treated terribly and We were very pleased with the entire experience at Rick Case Kia. We had shopped the previous weekend at another dealer and were treated terribly and with no respect for our time or the sales man we were working with. Del Blackmon and Robert Baptiste worked with us to get the price to where we needed it to be and made the whole process go smoothly. For the money we couldn't beat the deal with low mileage and the great added warranty. More