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Rick Case Kia at Gwinnett Place

Duluth, GA

3.5
699 Reviews

3285 Commerce Avenue NW

Duluth, GA

30096

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Showing 699 reviews

June 10, 2016

For a first time buyer, my experience was exceptional. The employees that assisted me were very fun to work with. They were courteous, enthusiastic, patient, and reasonable. They made me, my fiancé, and my More

by DeAundra Hetherington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Frison, Chett Rolle, Robert Baptiste
Jun 10, 2016 -

Rick Case Kia at Gwinnett Place responded

Thank you for your feedback. We know how stressful buying a vehicle is, specially when you purchase your very first. We are glad Andrew, Robert, and our entire staff were able to give you the experience you deserved. Please let us know shoud you need anything else.Thank you for your business and welcome to the Rick Case family!

June 08, 2016

New Car After 18 Years! The dealer, salesman and service I received was fantastic! I really appreciate their time and patience in assisting me with getting financed and in a More

by Cspencer1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gregory, Robert Baptiste
Jun 08, 2016 -

Rick Case Kia at Gwinnett Place responded

Hi, We are so glad you had an unforgettable experience with us. Please let us know if we can do anything else for you. Thank you for your business and welcome to the Rick Case family!

June 05, 2016

I felt like they were interested in more than just my $$. This is the second vehicle that I've purchased from the Rick Case chain and I'm sure I will shop there first for my third. More

by Ina71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise, Robert Baptiste
Jun 08, 2016 -

Rick Case Kia at Gwinnett Place responded

Thank you for business and thank you for always choosing the Rick Case family!

June 04, 2016

Stress free car buying experience! I had a very stress free car buying experience at this dealership. No hard sales push, no game playing, no bait and switch. I started the process on More

by Donna N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry in Finance, Alex Nestorovic, Robert Baptiste
Jun 08, 2016 -

Rick Case Kia at Gwinnett Place responded

Donna, We are so glad you had a fantastic time with us! Alex, Robert, and the rest of our team truly strive to give our customers the best customer service they have ever received. Thank you for your business and welcome to the Rick Case family!

June 01, 2016

Great Service! i was planning to buy SUV this month and stop by KIA to get some information today, A Dealer name James Holloway gave me an Excellent service explaini More

by cmmusicjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james holloway
June 01, 2016

Great customer service! I just purchased a 2013 Kia Optima and I am well pleased with not only my purchase but how I was treated! Everyone here was so nice and friendly that More

by ahardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chett Rolle, Jaldrin Rodriguez, Warren Matthews
May 31, 2016

Excellent and Personalized Service Thank you to Irving Reyes and Robert Baptiste and Andrew Torres for excellent service in purchasing our KIA Soul. They were always available for queri More

by AnneH1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Reyes, Andrew Torres, Robert Baptiste
Jun 08, 2016 -

Rick Case Kia at Gwinnett Place responded

Irving, Robert, and our whole entires staff are solely dedicated on providing customers the best customer experience possible. Thank you for your purchase and we would like to welcome you to the Rick Case family!

May 27, 2016

Alright Kia Robert and Jon helped us find the right car for a affordable price, Thank you so much. For helping us. Will highly recommend. Again thanks so much. More

by eva1w59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Jon Yi, Robert Baptiste
May 28, 2016 -

Rick Case Kia at Gwinnett Place responded

Thank you for your business. Congratulations on your car and welcome to the Rick Case family!!!

May 27, 2016

Outstanding customer Service The customer care, service and personal experience was exceptionally good. I want to Thank Robert Baptiste and Andrew Frison for above and beyond cust More

by cianni0329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Frison, Jaldrin Rodriguez, Robert Baptiste
May 27, 2016

efficient and costumer oriented Very friendly. There were not pushy with the sales and worked with me to get a price that worked well for me. Rick was awesome and very friendly, made More

by Yaris_fan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Gregory, Robert Baptiste
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