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Rick Case Kia at Gwinnett Place
Duluth, GA
684 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 684 reviews
May 12, 2016
Very Happy with Rick Case Warren and Robert were both wonderful to work with. They went to great lengths to ensure that I was well informed and comfortable about my vehicle pu Warren and Robert were both wonderful to work with. They went to great lengths to ensure that I was well informed and comfortable about my vehicle purchase. Warren took a lot of time to give me personal attention and to make sure I was comfortable with the vehicle and all the features. I would highly recommend Rick Case, Robert and his sales team if you are looking to purchase a vehicle. More
by DMT
Employees Worked With
Warren Matthews, Robert Baptiste
Helpful May 12, 2016
Long Day but satisfied Although a long day, the salesman Perry Mallory was very professional and kind. Once we told him what we wanted he went right to work with us. The S Although a long day, the salesman Perry Mallory was very professional and kind. Once we told him what we wanted he went right to work with us. The Sales Manage Robert Baptiste made us feel right home. We left the dealership very happy. I would tell and send my friends and relatives to Rick Case dealership. I left with a Kia Optima for my son, He was never, very happy. I have a Hyundai Sonata now, but because of the experience I may come back. More
by WMH
Employees Worked With
Perry Mallory, Robert Baptiste
May 06, 2016
Rick Case Is The Place I worked with with 2 other dealers. Rick Case only one that offered me a new 2016 Kia at a monthly payment lower than what the other dealers offered m I worked with with 2 other dealers. Rick Case only one that offered me a new 2016 Kia at a monthly payment lower than what the other dealers offered me for their 2013 used vehicle. More
by tk024
Employees Worked With
JP, Robert Baptiste
May 05, 2016
Very satisfied We drove 3 hours away for a used KIA optima and they helped us find just what we were looking for, and not to mention had the best hospitality out of We drove 3 hours away for a used KIA optima and they helped us find just what we were looking for, and not to mention had the best hospitality out of any dealer ship I've been to. Our trip was definitely worth it! More
by Ben Carver
Employees Worked With
JP, Brady Koerner, Robert Baptiste
May 04, 2016
Excellent Mr Baptiste.Mr Chatt Rolle N Ranata White gave me a great experience..made me feel welcome..answered all my questions n was very pleasant Mr Baptiste.Mr Chatt Rolle N Ranata White gave me a great experience..made me feel welcome..answered all my questions n was very pleasant More
by Paulette Barran
Employees Worked With
Chett Rolle, Ranata White, Robert Baptiste
May 03, 2016
A very long but satisfying day. Mine was an unusual case. Ivy and Perry were awesome and got the job done for me! This was not my first purchase from Rick Case Kia and I can assure y Mine was an unusual case. Ivy and Perry were awesome and got the job done for me! This was not my first purchase from Rick Case Kia and I can assure you, it will not be my last. I appreciate them very much. More
by Patricia L Dill
Employees Worked With
Alex Calderon, Brady Koerner, Perry Mallory, Ivy Johnson, Robert Baptiste
May 03, 2016
After the deal is signed no support, bad business practices All was great except, I was suppose to get a call from finance to see if they could get me a lower APR rate since I bought my car on a Sunday, all ba All was great except, I was suppose to get a call from finance to see if they could get me a lower APR rate since I bought my car on a Sunday, all banks were closed. They assure me the'll follow up with me but never got the call. They avoided the possibility of dropping the interest rate. In my opinion, this was unethical business practices. I am a repeat customer and this is not the first time I have been mislead by your staff. More
by salsambo
Employees Worked With
Alex Calderon
May 02, 2016
Rick Case does it again! I just purchased my 3rd vehicle from Rick Case automotive group. After having a terrible experience with Metro Kia in Cartersville, I will never purc I just purchased my 3rd vehicle from Rick Case automotive group. After having a terrible experience with Metro Kia in Cartersville, I will never purchase another vehicle anywhere else! Thank you Rick Case, Ranata, Robert and Ivy! I love my new 2016 Sorento! More
by Chastity_FAith
Employees Worked With
Ranata White, Andrew Torres, Robert Baptiste
May 02, 2016
tenacity Our sales person (Will) did a great job. He found the exact car we were looking for, and was very timely in responding to communications. Our sales person (Will) did a great job. He found the exact car we were looking for, and was very timely in responding to communications. More
by James Diehl
Employees Worked With
Jonathon Kim, Will Yeon, Ivy Johnson, Robert Baptiste
May 02, 2016
Felt like family Was treated like family awesome team. Will refer all my friends and family. Everyone was knowledgable about the vehicles and listened to my needs. Was treated like family awesome team. Will refer all my friends and family. Everyone was knowledgable about the vehicles and listened to my needs. Thanks! ?? More
by Jaclittle1
Employees Worked With
Andrew Frison, Ivy Johnson, KT Hall, Robert Baptiste
