Rick Case Kia at Gwinnett Place

I purchased a Kia Soul. My salesman Perry helped me find a vehicle quickly, got me approved and everything. No pressuring me and actually gave me exactly what i asked for! There was no hassle or waiting eve a vehicle quickly, got me approved and everything. No pressuring me and actually gave me exactly what i asked for! There was no hassle or waiting everything was very precise. My overall experience with the dealership was amazing. The finance manager Cleo was very thorough in the details of my contract. As well as a great attitude which made me more comfortable. More

Marty was great! She was working with a fairly new employee and they both assisted me until the end. The waiting room was warm and cozy, and the free coffee was great! Service was excellent! employee and they both assisted me until the end. The waiting room was warm and cozy, and the free coffee was great! Service was excellent! More

Kalesa was very courteous, knowledgeable, and bubbley. You need to be careful because she knows how to close a deal. I would feel confident to recommend her to any of my friends..a terrific person. You need to be careful because she knows how to close a deal. I would feel confident to recommend her to any of my friends..a terrific person. More

very great deal, Customer Service very very great, Price good too, Quality of Work, great. Overall Experience very great. I Would recommend this dealership. great good too, Quality of Work, great. Overall Experience very great. I Would recommend this dealership. great More

The customer service at this location was really good. We had to wait for a while but that is understandble when you are trying to find the right car for yourself. The representative, Kalesa Basden was very had to wait for a while but that is understandble when you are trying to find the right car for yourself. The representative, Kalesa Basden was very helpful, friendly, and knowledgable about the car we were trying to purchase. She made sure we were very happy during and after the deal was made. She was also very patient with us as well. The finance manager, Craig made sure we walked out of the location with the payent that we were comfortable to afford and that we were satisfied. Others helped out as well, so overall I would definitely recommend this location to others who are trying to purchase a new or used vehicle. More

Kalesa was very patient with me and understood well what I was looking for. She tried her hardest to get me the vehicle I wanted with the features I wanted. She also understood my budget and went over sever I was looking for. She tried her hardest to get me the vehicle I wanted with the features I wanted. She also understood my budget and went over several different options with me. She was very friendly. More

I received extremely good customer service from Marty. She helped me as soon as she could. She took her time to explain why I needed a tire rotation every time I get an oil change. She also explained what She helped me as soon as she could. She took her time to explain why I needed a tire rotation every time I get an oil change. She also explained what I need to get done at my next visit (maintenance wise). Without me asking, she went out of her way to fill out a fuel reimbursement application for me. She made the overall experience very pleasing. She has a wonderful personality. The cashier Sheneka also made my experience pleasant. More

I was greeting immediately upon entering the facility. It only took a moment for a sales associate to be located in order to assist me. Shelton was incredibly friendly the entire time we went on my test driv only took a moment for a sales associate to be located in order to assist me. Shelton was incredibly friendly the entire time we went on my test drive and during the entire process of shopping for the vehicle. After I made my decision, I was taken to a comfortable waiting room with complimentary refreshments while I waited for a finance advisor. Then I met with Omar, who made the rest of the process easy and smooth. By the end of the day, I was driving home my new Scion IQ! Great dealership with a great staff. I'd recommend it to anyone. More

I went to the dealership with the intention of buying a new Optima if the sales staff were reasonable to work with, and would be able to be competitive with pricing. They met my expectations, and exceeded new Optima if the sales staff were reasonable to work with, and would be able to be competitive with pricing. They met my expectations, and exceeded them. WIth no haggling or negotiations, they got the pricing to where it needed to be on the vehicle that I chose. The staff was friendly, but never pushy, even though it was close to closing time on the last day of the month - I expected them to have a natural tendency to "pressure", but they never did. I highly recommend Rick Case Kia and the entire staff there. The honesty and ease of purchasing is better than many of the other dealerships in the area. More