Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Kia at Gwinnett Place
Duluth, GA
684 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 684 reviews
September 04, 2012
My sales person was friendly, knowledgeable about the car's features, and efficient in the sales process. The car was just what I was looking for and at the right price. The financing process also went v car's features, and efficient in the sales process. The car was just what I was looking for and at the right price. The financing process also went very smoothly and I was extremely satisfied with the whole experience. I would definitely recommend Rick Case Kia. More
by wgibson
Employees Worked With
Perry Mallory
Helpful August 28, 2012
I had a good time with Carter, we went for a test drive and stopped to really go over the car he was extremly knowledgable of the features and the market value. We discussed what I wanted to secure the de and stopped to really go over the car he was extremly knowledgable of the features and the market value. We discussed what I wanted to secure the deal and BAM! he got it Done! Chase was very good in taking me through the paperwork if it wasn't clear he stepped through it until the T&C were perfectly understood. More
by bm180010
August 09, 2012
Rick Case Kia was our last stop that day. We walked up to the door and Perry was holding the door open for us with a smile on his face. He listened to us, really listened, and allowed us to do the talkin to the door and Perry was holding the door open for us with a smile on his face. He listened to us, really listened, and allowed us to do the talking. I never felt any pressure; which was a first for me in my experience with car salesman. Perry was courteous and pleasant. After agreeing on a price we were ready to sign all the paperwork and in my past experiences this is the part that took the longest...so many forms! Chase was on top of his game. There was a lot of paper work but he went over everything with us, explaining all of the optional warrenty offers. He was personable, professional and and took care of us. The best car buying experience I've ever had! Thank you Perry and thank you Chase! More
by HAlison
Employees Worked With
Perry Mallory and Chase Channel, Perry Mallory
August 06, 2012
Cartier is a super salesman. He takes the time to listen to your needs and to assist you in anyway necessary. Their is no pressure from Cartier and that is what we liked about Cartier. I took my daughter t to your needs and to assist you in anyway necessary. Their is no pressure from Cartier and that is what we liked about Cartier. I took my daughter to purchase a car to drive back and forth to college and Cartier made it happen. Thanks Carter!! More
by jmack669
Employees Worked With
Racquel Wyatt
August 01, 2012
Enjoyed my experience at Rick Case KIA-- had the Enjoyed my experience at Rick Case KIA-- had the pleasure of working with Carter Collins who is several steps up from the usual toad stools most de Enjoyed my experience at Rick Case KIA-- had the pleasure of working with Carter Collins who is several steps up from the usual toad stools most dealers seem to employ-He went out of his way to find the car I wanted and there was no attempt to pressure me into buying something I didn't want or could not afford--I would recommend this gentleman to anybody shopping for a KIA. Rolf Quammen, owner , 2013 Sorento. More
by Rolf Quammen
July 23, 2012
When they saw we were not going to be an easy sale, the pressure started. The guy setting the price was not willing to move, that is ok, it is his choice to set the sales price, but I really did not like pressure started. The guy setting the price was not willing to move, that is ok, it is his choice to set the sales price, but I really did not like being pressured. We left the dealership feeling very dissatisfied, and will not go back! More
by martinwinder
Employees Worked With
Shelton
July 23, 2012
I had a great experience at Rick Case Kia; I was greeted with a smile and a balloon. My sales guy was Carter Collins he was very detailed and patience. He went over several features of the car inside/outsid with a smile and a balloon. My sales guy was Carter Collins he was very detailed and patience. He went over several features of the car inside/outside. More
by Starbright
Employees Worked With
Carter Collins
June 13, 2012
My husband and I had a wonderful experience working with Carter Collins. He was knowledgeable, professional, and friendly. He was very patient while we made our decision. I never felt pressured in any way. Carter Collins. He was knowledgeable, professional, and friendly. He was very patient while we made our decision. I never felt pressured in any way. Thank you for being an awesome car dealer. More
by savage18
Employees Worked With
Carter Collins
May 29, 2012
That was the most non-professional car purchasing experience from the mangagement leve. Everything from the out-of-line, disrespectful comments made to my daughter to the disregard of "good faith" ag experience from the mangagement leve. Everything from the out-of-line, disrespectful comments made to my daughter to the disregard of "good faith" agreements made. Once my concerns was shared to the manager, he just looked at me as to say...so what. To top it off we get a call from someone wanting my daughter call him back on his personal cell on behalf of the dealership? If Rick Case was giving away cars I would not go back. More
by KarenAKA
Employees Worked With
Marlon, Jake...and others
