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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,246 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,246 reviews

October 11, 2023

John was very courteous and accommodating and the service was first rate. Scheduling service and arrangement of loaner car was a very smooth operation. More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Report | Print
Oct 12, 2023 -

Rick Hendrick BMW responded

Valerie, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

October 11, 2023

Dustin Johnson and Terry Troutman are always great to work with when I need service on my car More

by DCarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Dustin Johnson
Report | Print
Oct 12, 2023 -

Rick Hendrick BMW responded

Dcarroll, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2023

They were very responsive, thorough and wait time was reasonable. Service and technician did great. More

by wehug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Report | Print
Oct 14, 2023 -

Rick Hendrick BMW responded

Wehug, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Enjoy your weekend!

October 10, 2023

Terry Troutman and the entire service team have always provided top-notch quality service to all of my BMWs and have taken care of my vehicles as if they were their own. I know that the service or repair More

by wlasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Terry Troutman, Jake Bowers, Jimmy Corder
Report | Print
Oct 12, 2023 -

Rick Hendrick BMW responded

Hi Wlasch, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2023

Always great service, very friendly team . Could never complain about anything. Great location in Charleston More

by Erlbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Oct 12, 2023 -

Rick Hendrick BMW responded

Erlbach, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

October 09, 2023

Jimmy always listens to my concerns and get things completed in a timely manner. All of my interactions with Jimmy have been very pleasant. More

by Sheshecropp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Report | Print
Oct 11, 2023 -

Rick Hendrick BMW responded

Sheshecropp, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2023

I have been dealing with Rick Hendricks BMW since 2007, Still driving my '07 335i. Recently bought a 2019 440 Gran Coupe. I have been very pleased with sales and service. My wife and I have done the BMW More

by JOETBRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Oct 11, 2023 -

Rick Hendrick BMW responded

Joetbryant, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We agree, there is nothing like driving a BMW. Have a fabulous day!

October 04, 2023

Thank you to Tom Heater for helping me with me lease on my new X5. It was a breeze as always with your help. And hate S off to Rick Hendricks team! More

by Ruthie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Report | Print
Oct 11, 2023 -

Rick Hendrick BMW responded

Ruthie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We're glad to hear we delivered such a great interaction. If there's anything further we can do for you, we are happy to help! Have an excellent day!

October 04, 2023

Great service and Adam and Eric went above and beyond to help us finish the deal so close to closing for the weekend More

by rewllc70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Adam Ballou
Report | Print
Oct 11, 2023 -

Rick Hendrick BMW responded

Rewllc70, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you have any further questions, please give us a call. We're always happy to help! Have an awesome day!

October 03, 2023

Great customer service, the video from the service department of our vehicle was a great touch! More

by detectiveholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Report | Print
Oct 03, 2023 -

Rick Hendrick BMW responded

Detectiveholt, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

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