Rick Hendrick Cadillac - Norfolk

My main advisor is Tyrus! He is always prompt courteous and professional every time I am there. Anytime, we have questions about the car, warranty issues and time frames, Ty a He is always prompt courteous and professional every time I am there. Anytime, we have questions about the car, warranty issues and time frames, Ty answers them promptly and efficiently. Ty, Hunter and Alan were positive professional and took care of business the last time I was there. Great service all around. More

The whole buying process was an easy one. No pushing from the sale person or the financial manager. I am very satisfied with the experience No pushing from the sale person or the financial manager. I am very satisfied with the experience More

Great service center outstanding work. I great place for service. My hat is off to Ty he makes service experience very smooth and easy. I great place for service. My hat is off to Ty he makes service experience very smooth and easy. More

The whole process was perfect. I like the fact that it was easy to set up the appointment on line and the service was great. I like the fact that it was easy to set up the appointment on line and the service was great. More

Great dealership with friendly people who go beyond measures to help you with your vehicle. Thank you for your service. measures to help you with your vehicle. Thank you for your service. More

It’s always great when I come to Hendrick Cadillac service is great hat’s off service is great hat’s off More

Top notch maintenance and customer service for monthly services. I highly recommend this branch to the masses. services. I highly recommend this branch to the masses. More

They don't provide good customer service after you buy a vehicle and breaks down on you each day they tell something different about when it going to be fixed and it's steal sitting in the same spot for a w vehicle and breaks down on you each day they tell something different about when it going to be fixed and it's steal sitting in the same spot for a week More

Service Was done right, and they got my car back the same day. Totally Satisfied. day. Totally Satisfied. More

The service appointment was outstanding. Ty is a great service advisor and he kept update on every step of the way. Ty is a great service advisor and he kept update on every step of the way. More