Rick Hendrick Cadillac - Norfolk

I had the most wonderful experience at Rick Hendrick Cadillac, purchasing my new vehicle. I originally placed a call to inquire about a vehicle's availability. The receptionist that answered was so poli Cadillac, purchasing my new vehicle. I originally placed a call to inquire about a vehicle's availability. The receptionist that answered was so polite and courteous. She assisted with setting up an appointment for me to come view and test drive. Kaleab assisted me from the time that I arrived and stayed with me through the entire process. KALEAB IS AN AMAZING PERSON AND I ENCOURAGE EVERYONE TO ASK FOR HIM IF YOU GO LOOKING FOR A NEW OR USED CAR! The financial staff made everything easy from gathering my information, processing my trade-in, and finalizing my paperwork. I called a few weeks later, and the staff that answered were able to provide me with clear accurate information to connect me with the appropriate representatives to answer my questions. Kaleb even continues to do quality checks to ensure that I am fully satisfied with my vehicle and that I have everything I need. I would highly recommend Rick Hendrick Cadillac to anyone that is looking for an amazing experience to purchase a vehicle. Every individual you encounter will treat you with respect and will be glad to help you through the entire process. You won't be disappointed. When I'm ready for my next car, I'll be going back to Rick Hendrick Cadillac. Escalade EQ - HERE I COME!!! More

Charlie helped me get my 2020 Mercedes and I absolutely love it!!! They did a great job. Can't wait to get a new car from them a few years down the road. love it!!! They did a great job. Can't wait to get a new car from them a few years down the road. More

The team at RH Cadillac worked hard to make sure I got terms and payments I liked. Were willing to work with me to make sure we made a good sale, and I look forward to working with them in the future. terms and payments I liked. Were willing to work with me to make sure we made a good sale, and I look forward to working with them in the future. More

Awesome service team keep up good work 👏 great service smile on every visit I make 😀 smile on every visit I make 😀 More

Ty treated me with utmost respect and took excellent car of me & my car. Thank you to him & everyone at the dealership. of me & my car. Thank you to him & everyone at the dealership. More

I had a positive experience with the recent services on my car. I also scheduled an appointment for my next visit. my car. I also scheduled an appointment for my next visit. More

I truly enjoyed my visit to Rick Hendrick Cadillac. Daniel (my salesman) was very polite and professional. He made every effort to answer all my questions and get the vehicle i wanted. Daniel (my salesman) was very polite and professional. He made every effort to answer all my questions and get the vehicle i wanted. More

The service department is excellent - will go above and beyond to get you back on the road. beyond to get you back on the road. More

Mariah service department got in and out for oil change. Thank you for the great service. Treat you like family always. Third Cadillac with them and always provided quality service. Makes you feel like roya Thank you for the great service. Treat you like family always. Third Cadillac with them and always provided quality service. Makes you feel like royalty. More