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Rick Hendrick Cadillac - Norfolk

Norfolk, VA

4.8
172 Reviews

6222 Virginia Beach Blvd

Norfolk, VA

23502

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Showing 172 reviews

July 13, 2026

As always great experience, and my car came back better than it went in. I appreciate the professional staff and excellent customer service. More

by Jim-mccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Jul 16, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Jim-Mccarty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Cadillac Norfolk. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2026

Without a doubt the best Dealership in VA Beach. Best Service Department. I always wait for my vehicle and it is always a pleasant wait. Tyrus Kenny is such a great service person. More

by joan.buckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Kenney, great guy, always helpful., Danny Powell
Jul 15, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 02, 2026

I enjoyed meeting Daniel Miklas, very professional, he always kept a smile and made me feel at ease. I would definitely reach out to him again. More

by trinahill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miklas
Jul 04, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 01, 2026

Bought our 2019. Cadillac CTS from this dealership last year. There were a few problems with the paint that took months to resolve but finally got it resolved More

by humfreeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Jul 08, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Thanks for allowing us to fix the issues. I am sorry for the delay, but I am glad we were able to help. if you need anything in the future, please do not hesitate to reach out. Thanks,

June 29, 2026

Charlie did a great job getting us into our 2018 Honda CR-V. We love the car and had such an easy buying experience. Couldn't recommend more. More

by aljefferson28
Recommend Dealer
Yes
Employees Worked With
Charlie Skees
Jun 30, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hi Aljefferson28, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2026

Had a great experience buying my vehicle here. Charlie was knowledgeable, patient, and made the whole process feel easy. He answered all my questions and helped me find exactly what fit my needs. More

by Drkjdring
Recommend Dealer
Yes
Employees Worked With
Charlie Skees
Jun 30, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Drkjdring, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

May 27, 2026

Charlie was very diligent and thorough. He did a great job getting me out of my CT6 into an Escalade. I greatly appreciate his time and effort getting me approved! More

by nps020188
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Skees
May 30, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We appreciate the kind words and we are extremely happy for you new purchase. Thank you for trusting in us here at Rick Hendrick Cadillac.

May 15, 2026

courteous and respectful, they took the time to listen and explain. there was also a quick turnaround in delivering my vehicle More

by BJemmott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
May 22, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hello BJemmott, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 11, 2026

Very helpful and kind as always. Thank you for the oil change on my 2026 Cadillac SRX while I waited. The drinks and snacks were appreciated. More

by obxretreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beahm, Service Advisor
May 12, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 03, 2026

Very satisfied with the service I have been getting from this dealership for years now and would recommend them to anyone else. More

by mcasejr@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beham, Danny Powell
May 07, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We are always more than happy to assist you if anything else comes up. Take care!

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