Rick Hendrick Cadillac - Norfolk

Ty got my vehicle into the shop quickly and had service completed and back to me with very little wait time completed and back to me with very little wait time More

This is my second time getting a vehicle from Rick Hendrick Cadillac in Norfolk, and once again the experience was absolutely outstanding! From start to finish, the entire process was painless, seamle Hendrick Cadillac in Norfolk, and once again the experience was absolutely outstanding! From start to finish, the entire process was painless, seamless, and easy — from the test drive all the way through to the paperwork. A special shout-out to John Bell, who is simply amazing! He’s knowledgeable, professional, and made sure everything went smoothly. I couldn’t have asked for a better experience. If you’re looking for a Cadillac and want top-notch service, I highly recommend Rick Hendrick Cadillac and John Bell. More

I like how the managers (General Managers) also reassure the sales process along with the salesman. the sales process along with the salesman. More

The Team operated in First Class Status. we were very Happy with the service Thank you Again. we were very Happy with the service Thank you Again. More

It was great work done for first service at the dealership. Outstanding work was done by everyone dealership. Outstanding work was done by everyone More

I'm pretty disappointed that I have to bring my car back to have several issues taken care of that should have been caught when purchasing. to have several issues taken care of that should have been caught when purchasing. More

The best dealership experience I've ever had! The process of buying a car at Rick Hendrick Cadillac was seamless and I have built great relationships with multiple employees there now! Very happy The process of buying a car at Rick Hendrick Cadillac was seamless and I have built great relationships with multiple employees there now! Very happy with them overall More

Nicholas Borkowski was very helpful for helping me out on some of my problems with my car. I thought that a part was ordered for my car three years ago. Never got the part but he said that he would found out some of my problems with my car. I thought that a part was ordered for my car three years ago. Never got the part but he said that he would found out about it. He was very helpful and polite to. Thank you. More

The service was average, They need to improve their customer communication. Call customer as soon as additional repairs need to be made. customer communication. Call customer as soon as additional repairs need to be made. More

Just had my Cadillac Escalade serviced at the dealership, and it feels brand new again! Smooth ride, flawless performance, and that unmistakable luxury touch—exactly why I trust the experts to keep it in pea and it feels brand new again! Smooth ride, flawless performance, and that unmistakable luxury touch—exactly why I trust the experts to keep it in peak condition. Great service rendered. More