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Rick Hendrick Cadillac - Norfolk

Norfolk, VA

Overview
Reviews
4.7
152 Reviews
Call Dealership (855) 996-7818
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6222 Virginia Beach Blvd

Norfolk, VA

23502

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Showing 152 reviews

January 06, 2026

It’s always great when I come to Hendrick Cadillac service is great hat’s off More

by deanca642006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
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Jan 09, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hello Deanca642006, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Cadillac Norfolk

January 05, 2026

Top notch maintenance and customer service for monthly services. I highly recommend this branch to the masses. More

by joesauldavisjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
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Jan 08, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Joesauldavisjr, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

December 29, 2025

They don't provide good customer service after you buy a vehicle and breaks down on you each day they tell something different about when it going to be fixed and it's steal sitting in the same spot for a w More

by Kennethspencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Powell
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Dec 31, 2025 -

Rick Hendrick Cadillac - Norfolk responded

Hi Kenneth! We don't have any record of you buying a vehicle at Rick Hendrick Cadillac. Please reach out to me at 757-455-4656 to discuss how I can help you get any unresolved issues handled.

December 19, 2025

Service Was done right, and they got my car back the same day. Totally Satisfied. More

by rcarter70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas service writer
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Dec 23, 2025 -

Rick Hendrick Cadillac - Norfolk responded

Rcarter70, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2025

The service appointment was outstanding. Ty is a great service advisor and he kept update on every step of the way. More

by david.de.bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Danny Powell
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Dec 20, 2025 -

Rick Hendrick Cadillac - Norfolk responded

David.de.bradley, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

December 17, 2025

The best Cadillac dealership I’ve worked with. Great experience and the people there are very knowledgeable and professional. John Bell my go to salesman. So, please ask for him. More

by rswift7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Duncan, John Bell III, Keith Fraizer, Craig Petrie
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Dec 20, 2025 -

Rick Hendrick Cadillac - Norfolk responded

Hi Rswift7777, thank you so much for your positive comments about Rick Hendrick Cadillac Norfolk! Thank you, and have a fantastic day!

December 16, 2025

What a phenomenal experience from sale to presentation and delivery, the staff was excellent and gave me a great deal The treatment was unbelievably as if I was the President of the USA More

by wayne.singleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, John Bell III, Danny Powell, Craig Petrie
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Dec 18, 2025 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 12, 2025

Sharief and Konnie were awesome! !! I'm definitely going to recommend this dealership to anyone looking for a new or used Chevy. More

by coxlatecia79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharief and Konnie
Print
Dec 16, 2025 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2025

Purchased a pre-owned Acura from this dealership. Very smooth transaction and great communication throughout.. Daniel was very professional, answered all my questions, and was responsive with all fo More

by KG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miklas
Print
Dec 18, 2025 -

Rick Hendrick Cadillac - Norfolk responded

Hi Kg, thank you for taking the time to leave a review for us at Rick Hendrick Cadillac Norfolk. We're happy we could meet your expectations! We're looking forward to your next visit with us!

December 02, 2025

Great and quick service provided. Will use for future vehicle purchases! Love the seller delivered my car. More

by renital307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirollas Saad
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Dec 03, 2025 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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