Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chevrolet Buick GMC
Richmond, VA
409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 409 reviews
October 13, 2025
What impresses me is the customer is always aware of what is going on with your vehicle while in their hands. Especially the video that is shared of what they did or doing. is going on with your vehicle while in their hands. Especially the video that is shared of what they did or doing. More
by JimRiendeau41
Employees Worked With
Jeff and Stanley
October 10, 2025
Aiden, did an excellent job communicating the issue to Thomas in the Service Department. Thankfully Thomas was able to quickly address the issue with the team and get me back on the road in not time. Than Thomas in the Service Department. Thankfully Thomas was able to quickly address the issue with the team and get me back on the road in not time. Thank you all for what you do. More
by paul.fevold
Employees Worked With
Thomas
October 10, 2025
I was in for a tire rotation and oil change and they were able to replace the tailgate release which was on a recall. Stanley was a great advisor and kept me updated through text. able to replace the tailgate release which was on a recall. Stanley was a great advisor and kept me updated through text. More
by Carytown.owner
Employees Worked With
Stanley
October 02, 2025
The service was excellent! I recently purchased a truck and the process was smooth, professional, and stress-free. We truly appreciate the great customer care and support thro I recently purchased a truck and the process was smooth, professional, and stress-free. We truly appreciate the great customer care and support throughout the experience. More
by waddey_otis
Employees Worked With
Juwan
October 01, 2025
All the staff was great especially Justin. He was very patient and understanding. I was a walk in client. And had done business here before with Omar. Every time I come back whether to buy a v He was very patient and understanding. I was a walk in client. And had done business here before with Omar. Every time I come back whether to buy a vehicle or for service it has been a great experience. More
by Mekia
Employees Worked With
Justin, Tamara and Omar
September 30, 2025
Prompt and courteous service from service coordinator. video report of service completed by technician with explanation and recommendations was an excellent new feature. video report of service completed by technician with explanation and recommendations was an excellent new feature. More
by jchastain
Employees Worked With
Jeff Burton
