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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.7
574 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 574 reviews

September 30, 2026

I had a great buying experience with a great salesman, Logan Duty. Logan was knowledgeable, helpful and friendly. The entire sales team made the experience enjoyable and easy. The dealership is well maint More

by chrisaycock70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Duty
Oct 04, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 28, 2026

Very professional and on point no complaints and clean business they all so nice and polite More

by bullockn51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Sep 29, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 27, 2026

We have dealt only with this dealer and find their service excellent. The staff has always been friendly and helpful. More

by Envision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 28, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Envision, we're so glad that we were able to go above and beyond your expectations!

September 22, 2026

This dealership was very helpful and knowledgeable about what I wanted in a vehicle. They took there time and made sure that I was happy with my purchase. More

by lwjh97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
Sep 24, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

September 22, 2026

Automatic 0 star to any dealer giving my contact info to Sirius. It would be lovely if I could get my car serviced without receiving unsolicited spam from Sirius via email and postal mail. More

by fucksirius
Recommend Dealer
No
Employees Worked With
na
Sep 24, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We would like to have a better understanding about your experience. Please reach out to us at (804) 793-9305 at your earliest convenience and we will do our best to resolve this with you.

September 15, 2026

Everyone at this dealership is very nice and makes sure you are well taken care of. I had to wait on my car while they serviced it and it didn’t take that long. This is the best dealership in Richmond an More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Gary and whoever checked me in his a very nice young man
Sep 21, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

September 14, 2026

Horrible experience starting with the moment I pulled up. It was confusing and then I was ignored for 15 minutes before anyone acknowledged my presence. It was also extremely expensive and took 4 days to ge More

by mnelly6994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor
Sep 15, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We would like the opportunity to address your concerns. Please reach out to us directly at (804) 793-9305 when you have a chance. Thank you, and we look forward to hearing from you.

September 10, 2026

It was a pleasure working with the Rick Hendricks team they provided great service. M saleman Connor was outstanding and very knowledgeable! More

by htownm1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
connor
Sep 17, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2026

Conner and Elliot made the car buying experience as hassle free as it can be. Conner’s knowledge of the product was spot on. Thanks for a great experience. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner, Elliot
Sep 11, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Jay, we're glad to hear you enjoyed your visit.

September 10, 2026

The dealership has very friendly and skilled service department. The service advisors have great customer service skills . More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley mckay
Sep 11, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you, and have a fantastic day!

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