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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
329 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 329 reviews

November 28, 2023

Had my car serviced here and they did a great job! Very friendly and easy to work with! I highly recommend! More

by Lpalmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service team
Dec 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Lpalmore, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond.

November 04, 2023

Everyone at this dealership was nice, helpful, and especially patient. The person that helped me was named Ashley Gonzalez and I was very satisfied with her customer service, I recommend this dealersh More

by Lester Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Gonzalez
Nov 08, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Lester Martinez, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

This was a great dealership to work with. I love my car and the service was great! More

by Mscott0115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebony Henderson
Nov 02, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Mscott0115, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond!

October 31, 2023

The receptionist here are outstanding! Everyone here is very knowledgeable and respectful and I always have such a great and positive experience when I get my car serviced. The people in More

by pilarorosgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Gonzalez
Nov 02, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Pilarorosgomez, we appreciate you taking the time to leave us this feedback. We are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

October 31, 2023

The staff here are outstanding! Everyone here is very knowledgeable and respectful and I always have such a great and positive experience when I get my car serviced. The people in t More

by Ashley Gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
all of them
Nov 02, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Agonzalez, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

October 30, 2023

I had my vehicle in service after my engine gave me troubles on the highway. I was originally given an estimate of 3400 to fix my vehicle by a different shop then I had it towed into hendrick and they More

by kissmykicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Kissmykicks, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2023

This is the best dealership I've shopped at. I will recommend to my friends. Great experience! More

by kalenbanks
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilson
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Kalenbanks, thank you for sharing your positive experience! We're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond.

October 30, 2023

I have purchased 4 vehicles from here and my experience has been nothing but A Tier. Sales, Business, and Service team are great. Not to long ago, I had to go to the Collision center for the first time. Th More

by Tamara Wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All of them
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

October 30, 2023

This is the best dealership in the entire world, maybe even the universe. I love it. More

by ilovecraig2
Recommend Dealer
Yes
Employees Worked With
Craig McCarron
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Ilovecraig2, thank you so much for your positive comments about Rick Hendrick Chevrolet Buick GMC Richmond! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

October 30, 2023

Great experience, second vehicle I buy from here. I will keep coming back for service and sales! :) More

by .
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!