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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
364 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 364 reviews

April 05, 2024

Mr. White I have dealt with him a number of years. No me by name. Service is always exceptional. Kimberly Williams More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. John White
Apr 09, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Kimberly, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2024

I have purchased and serviced several vehicles at Rick Hendrick Chevrolet Buick GMC since moving to the area about 10 years ago. Throughout that time, I've also had collision repair work done as well. My More

by ItsElectric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langsam, Matt Meschke
Mar 29, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Itselectric, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

March 11, 2024

They easy to deal with salesman was great there financial person was great on getting me best interest rates so over all great place to buy or trade More

by Jbaker7756@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Adams
Mar 14, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Jbaker7756@icloud.com, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 07, 2024

well introduction of the new car, very good service, good price for the new car. all excellent More

by rogerhan0820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Musa Thompson
Mar 10, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Thanks again for the recommendation, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! and have an amazing day!

February 28, 2024

Ken Manual was amazing! ! Mike Dinardi was amaizing! This is the only place I will ever purchase a vehicle!!! Go see Ken and Mike, if you don’t your settling for less More

by Alex Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Manual
Mar 01, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Alex Smith, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

February 22, 2024

Great service department enjoy the time I have service my vehicle can't complain about it More

by williamjr202007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John white
Feb 29, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Williamjr202007, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond! We hope to be of service to you again in the future.

February 22, 2024

I like the way the service department was very helpful in my needs I thank you More

by Jabbo8132004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 24, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Buick GMC Richmond! We hope to see you soon!

January 30, 2024

Everyone was so helpful in building my perfect 2024 Yukon. Mike helped me pick out the best set of features for our family and Ryan helped finalize my quote when the vehicle arrived. Isaiah made sure v More

by jessye
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Dinardi, Ryan sanders
Feb 01, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Jessye, we are very happy to have provided you with such a positive experience!

January 21, 2024

The service department is great. Greeted me as I opened the door, placed a floor mat in my truck, kept me informed with needed repairs and had my truck back to me before lunch. Gre More

by extremerichmond.stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan and Donald
Jan 23, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Extremerichmond.stanley, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

December 29, 2023

Rodolfo in the Service Dept was great. Cost of repair was ridiculous ! The problem was with the Navigation SIM Card. I relayed the problem while making the appointment. I am sure many o More

by profitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodolfo
Jan 02, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Profitt, I'm sorry to hear about your frustrations. We don't have a Rodolfo here at Hendrick Richmond. Would you please give us a call at 804-364-4500 and ask for Donnie Atkins in service.

Jan 02, 2024 -

profitt responded

I am sincerely sorry for directing this review to you it was meant for Rick Hendrick GMC Duluth GA.

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