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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

Overview
Reviews
Vehicles
4.8
330 Reviews
Call Dealership (844) 362-3273
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12050 West Broad Street

Richmond, VA

23233

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Showing 330 reviews

October 30, 2023

Great experience, second vehicle I buy from here. I will keep coming back for service and sales! :) More

by .
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson
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Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
October 30, 2023

Wither it be sales, service, parts, or body shop, Rick Hendrick of Richmond is the best place for all things car related. More

by jtstoner68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson
Report | Print
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Jtstoner68, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
October 29, 2023

Great service! Always service my cars there with Daniel and he always takes great care of me is always efficient More

by jlipscomb221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Oct 31, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Jlipscomb221, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

Helpful
September 20, 2023

Extremely disappointed with service. Purchased 3 cars from the Short Pump location and bought the extended warranty. Made appointments for service twice, only to find out they did not ha More

by kimsmith0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike ??
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Sep 24, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Kimsmith0315, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact John Berry, Service Director at 804-364-4500 at your convenience.

Helpful
August 19, 2023

My Salesman Andrew was outstanding! Very helpful, knowledgeable, and patient. Thank you so much. Carisa Flores More

by cflores041517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 29, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Cflores041517, we are very happy we could provide you with a positive experience!

Helpful
August 08, 2023

The process to purchase a new vehicle was easy and simple. Thank you you TrayVon !!!! More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TrayVon Richardson
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Aug 29, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Danny, we really appreciate your feedback!

Helpful
August 01, 2023

Mike helped me find the vehicle I was looking for and made the purchase very easy More

by TY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Plazzotto
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Aug 06, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Ty, we're so glad that we were able to go above and beyond your expectations!

Helpful
July 31, 2023

Great customer service at this dealership- multiple workers present and checking in on me throughout my visit there. Mike and Elliot were both fantastic in assisting me with buying my new truck More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Elliot
Report | Print
Aug 06, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Lauren! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

Helpful
July 31, 2023

Hendrick has some of the industry best salesmen. They are respectful, motivated and responsive. It’s been a pleasure to purchase our 3rd car from their dealership. More

by M.purkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Palazzotto & Jarrett Dangerfield
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Aug 06, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

M.purkey, it's experiences like yours that really keep us motivated!

Helpful
July 29, 2023

Michael in sales was awesome. Would recommend him. He was On time, responsive and offered suggestions. More

by lgore9701
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Aug 06, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Lgore9701, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond! Thank you, and have a fantastic day!

Helpful
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