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Rick Hendrick Chevrolet Duluth

Duluth, GA

4.9
3,194 Reviews

3277 Satellite Blvd

Duluth, GA

30096

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3,194 Reviews of Rick Hendrick Chevrolet Duluth

April 23, 2022

Misleading sales reps. The two cars I was told were on the lot at the dealership were either already sold or nowhere to be found. Horrible customer service. Will never do b More

by mcrogowski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fletcher and some sales manager. , Nabin Magar
Apr 25, 2022 -

Rick Hendrick Chevrolet Duluth responded

Please give Bruce Sinkoe, our Customer Care Manager, a call at your earliest convenience and we will do our best to resolve this with you. Direct Line: 678-957-5384 Email: Bruce.Sinkoe@hendrickauto.com

April 22, 2022

Marie is the best! She needs a big pay raise. She always takes good care of my car and me. More

by George.ayres22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Diederich
Apr 25, 2022 -

Rick Hendrick Chevrolet Duluth responded

George.ayres22, thank you for the high star rating! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth

April 22, 2022

Nick Jean-Gilles was awesome today! He is a great salesman. I came in with a jacked up used car, and was able to transfer into a new 2022 car with only 12 miles lol. He reassured me wit More

by Diamond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jean-Gilles
Apr 25, 2022 -

Rick Hendrick Chevrolet Duluth responded

Diamond, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Atlanta! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth

April 21, 2022

Marie in customer service is a top notch car-service advisor. I received both electronic and personal update communications while my 2009 Corvette was serviced. Thanks Marie and Rick Hendrick Chevro More

by Vinson.freeman3821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Diederich, Don Petersen Jr
Apr 24, 2022 -

Rick Hendrick Chevrolet Duluth responded

Vinson.freeman3821, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Atlanta! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth

April 21, 2022

Justin Annis is most unorganized sales representative at Rick Hendrick Chevrolet. He failed to keep me updated after purchasing my first car. This has been the most confusing and inconvenient purchase I hav More

by loganlow
Recommend Dealer
No
Employees Worked With
Justin Annis
Apr 24, 2022 -

Rick Hendrick Chevrolet Duluth responded

Please give Bruce Sinkoe, our Customer Care Manager, a call at your earliest convenience and we will do our best to resolve this with you. Direct Line: 678-957-5384 Email: Bruce.Sinkoe@hendrickauto.com

April 20, 2022

Alex was extremely friendly and helpful throughout the day and was a pleasure to work with. More

by Beckford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandre Beaulieu
Apr 22, 2022 -

Rick Hendrick Chevrolet Duluth responded

Beckford, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth

April 20, 2022

Marie at the service center was amazing she went over everything in detail, and she also gave us a accurate timeline for the repairs. They also found a bolt in our tire and was able to repair it! Thank y More

by Airjamaica34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Diederich, Jason Vialva
Apr 23, 2022 -

Rick Hendrick Chevrolet Duluth responded

Airjamaica34, your satisfaction is our top priority. We hope you have a great day! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth

April 19, 2022

I have bought 2 new cars from Justin and have referred several other customers to him. This is after hearing the complaints of others on how their particular sales people from otHer dealers had handled t More

by cbering1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Cochran
Apr 21, 2022 -

Rick Hendrick Chevrolet Duluth responded

Cbering1946, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Atlanta! We're looking forward to your next visit with us! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth

April 19, 2022

Had the idea that I wanted to buy a truck. Called and spoke with Ricardo. He made the process easy and got me the right truck the first time. Do yourself a favor and go see him if you need a t More

by Mr. Right
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Anthony
Apr 22, 2022 -

Rick Hendrick Chevrolet Duluth responded

Mr. Right, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Atlanta. Thank you so much again for your feedback! We hope you have a great day! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth

April 18, 2022

I appreciate Travis for helping me get my new 2022 Chevrolet Equinox this is my first brand new car ever and I’m glad he got me right thank you ! More

by Keithsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hunt
Apr 20, 2022 -

Rick Hendrick Chevrolet Duluth responded

Keithsmith, we're glad to hear you enjoyed your visit. We're looking forward to your next visit with us! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth

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