
Rick Hendrick Chevrolet Duluth
Duluth, GA
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3,194 Reviews of Rick Hendrick Chevrolet Duluth
I purchased a vehicle from this location before, but this purchase was way different. I never walked out any place so happy about a vehicle in my life! I like to thank my Salesman Michael for helping me this purchase was way different. I never walked out any place so happy about a vehicle in my life! I like to thank my Salesman Michael for helping me from the beginning to the end. My heart was broken once I found out the vehicle I had my heart set on was sold to someone else. He went out the way to go see if they had another one coming in and they did. So I was willing to wait the two weeks for this car. My phone rung this morning, and it was Michael telling me to come get my vehicle! I literally left work on my lunch break just to get it.(I’m so glad the other customer backed out) I know I gave him and Jermil a hard time while being there . They literally could’ve stop helping me but they didn’t. They stayed patient with me and now I’m in my new 2020 Blazer.☺️☺️☺️☺️ THANK YOU SOOOOOOOOOOO MUCH!!! More
Great Dealership! Miguel Guerrero found exactly what I wanted! He worked diligently on finding the right vehicle for me. I will definitely refer my friends to see him Miguel Guerrero found exactly what I wanted! He worked diligently on finding the right vehicle for me. I will definitely refer my friends to see him for their car needs! More
Michael McBride was the best car salesman to deal with. Very easy process with no hassle. He truly provided the best service and we appreciate the service he provided to us. Thankful to have found him! Very easy process with no hassle. He truly provided the best service and we appreciate the service he provided to us. Thankful to have found him! More
For approximately 12 years, Marie Dietrich has been my service professional. I believe her to be Rick Hendrick's most valuable asset. Her customer service is beyond reproach. service professional. I believe her to be Rick Hendrick's most valuable asset. Her customer service is beyond reproach. More
The salesperson went over and beyond to make my experience perfect. Unfortunately for him, his manager asked for 20k more for a used Tahoe LT (91k) than it's worth. Then had the audacity to ask me experience perfect. Unfortunately for him, his manager asked for 20k more for a used Tahoe LT (91k) than it's worth. Then had the audacity to ask me what I can afford. (*Note, I can buy anything on the lot cash, but I'm not a moron or enticed by low monthly prices) I had to go to another dealership due to this lack of respect from management. With better leadership and morals, this could be a 5 star establishment. I really appreciate sales the sales associate Eddie/Ed Cano? going over and beyond and I hate that management tries to stereotype people for pricing. It's xxxx poor managing. This individual (management) is on borrowed time with these ethics and hopefully this dealership will have better leadership in the future (hopefully ownership values ethics over railing their clientale). I ended up getting the upgraded brand new version of Tahoe (High Country) for 10k less than the used one @ a neighboring Chevrolet. 6 star associate. -2 star manager. I don't typically leave reviews but the manager is sabotaging his associates and wasting their time. I can't believe he looked me in the eye and tried to explain that price of a used LT Tahoe 🤣. More
Justin you as extremely professional, helpful and responsive! Overall had a great experience at Rick Chevrolet and will definitely buy again from this dealer. responsive! Overall had a great experience at Rick Chevrolet and will definitely buy again from this dealer. More
Justin Cochran did an amazing job helping me with the purchase of my vehicle. I would definitely recommend him and this dealership to everyone I know. purchase of my vehicle. I would definitely recommend him and this dealership to everyone I know. More
I have been coming to RH for service for 4 years now and the only service consultant I have worked with was Marie Diederich. She has been a joy to work with each time. Marie is the asset to the company from the only service consultant I have worked with was Marie Diederich. She has been a joy to work with each time. Marie is the asset to the company from my stand point. Thank you Marie. More
Went in for oil change. Friendly staff. They did an inspection and recommended services needed for my mileage. I drive far daily so maintenance is important to me. Friendly staff. They did an inspection and recommended services needed for my mileage. I drive far daily so maintenance is important to me. More