Rick Hendrick Chevrolet of Buford
Buford, GA
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Our sales person Brandon Glenn was so easy to work with. We had a great car buying experience with Brandon and the finance guy Steven Hernandez. The only negative part was when I checked the setting for my n We had a great car buying experience with Brandon and the finance guy Steven Hernandez. The only negative part was when I checked the setting for my new cars maintenance, and it looks like the oil change, oil filter mileage was pushed put so that the maintenance reminder wouldnt show. I changed it to the correct setting of 5,000 miles, and it looks like the car was needing an oil change/filter change before I bought it. More
Friendly and reliable salesman We will continue to go back to Zeb to buy cars as he is the best salesman we have dealt with. Second car purchased from him and should be a third soon We will continue to go back to Zeb to buy cars as he is the best salesman we have dealt with. Second car purchased from him and should be a third soon. More
It was eazy to deal with saleman This was my 3rd buy from the dealership it was the best the saleman was strate up with me no messing around and they was help in alot of ways This was my 3rd buy from the dealership it was the best the saleman was strate up with me no messing around and they was help in alot of ways More
Overall wonderful experience They understood our needs and were quick to accommodate! Daniel in sales and Michael in finance were also important in making our experience a positiv They understood our needs and were quick to accommodate! Daniel in sales and Michael in finance were also important in making our experience a positive one. More
Had body shop work done. Bret is a great guy, my claim was handled quickly and they do great work. I Will recommend to anyone needing collision repair.. This was the second ti Bret is a great guy, my claim was handled quickly and they do great work. I Will recommend to anyone needing collision repair.. This was the second time I used Rick Hendricks Collision More
Service department Good and prompt service. Austin was pleasant and helpful. The prices was not very good since u find it to be extremely expensive $315 for two tire sen Good and prompt service. Austin was pleasant and helpful. The prices was not very good since u find it to be extremely expensive $315 for two tire sensors when the part itself was only $84 and the rest was for labor, which was only sticking in the sensors on the rim of my wheels. Other than price the customer service was great. More
Horrible customer service My salesman Franklin was awesome. Cole in the Finance department needs more training on customer service as well as speaking to the customer in a resp My salesman Franklin was awesome. Cole in the Finance department needs more training on customer service as well as speaking to the customer in a respectful manner. More
Great Service advisers Service advisers were very attentive, including to myself and other customers. I enjoyed the coffee and free popcorn, and the seating area and restro Service advisers were very attentive, including to myself and other customers. I enjoyed the coffee and free popcorn, and the seating area and restrooms were very clean and well put together. More
He was a great salesman The salesman that helped us was Zeb and Jr they had great customer service and they were friendly and courteous with the service of our vehicle The salesman that helped us was Zeb and Jr they had great customer service and they were friendly and courteous with the service of our vehicle More
Tune Up/Oil change/Tire Rotation/air conditioner servicing FANTASTIC!! I took my car into the service department on Monday, 5/14/2018 and they made the above mentioned services. Brad was my service tech and h FANTASTIC!! I took my car into the service department on Monday, 5/14/2018 and they made the above mentioned services. Brad was my service tech and he provided a shuttle to take me home while the work was completed. He called me to let me know the car was ready and had someone pick me up from home to reclaim my car. One of the smoothest experiences I have had with Rick Henderick Chevrolet. I own a 2011 Traverse which I love...only Rick Henderick Service has touched the car from the time it was purchased. I know eventually I will have to trade my car in, but right now there isn't a reason to trade...the longest I have ever owned an automobile. Thanks Brad for your excellent handling on Monday....now I'm back riding the streets with an air conditioner that keeps me cool!! More