
Rick Hendrick City Chevrolet
Charlotte, NC
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1,009 Reviews of Rick Hendrick City Chevrolet
Garrett was a breath of fresh air after dealing with some other dealerships that were not so great. He gave me a great deal on my Mercedes and a wonderful experience. I would recommend City Chevrolet and Gar other dealerships that were not so great. He gave me a great deal on my Mercedes and a wonderful experience. I would recommend City Chevrolet and Garrett to anyone looking for a new car or used car! More
I was well taken care of readily and efficiently with very little wait time from the receptionist or the sales person. very little wait time from the receptionist or the sales person. More
First time dealing with Rick Hendrick City Chevrolet. With the market being the way it is, my first phone call to Rick Hendrick City Chevrolet, I was put in contact with Nick Stanislawski. We had been lo With the market being the way it is, my first phone call to Rick Hendrick City Chevrolet, I was put in contact with Nick Stanislawski. We had been looking for a Tahoe for a few weeks and could not find one anywhere. After speaking with Nick, it was apparent that our best option was to deal with them as they are allocated a large amount of vehicles due to their volume that they sell. Long story short, went down and sat down with Nick, built our vehicle to a T, and was ordered and delivered 4 months later. Every step of the process was explained! Nick was vigilant and prompt in keeping me updated on every step of the way. He called to inform me when the vehicle was accepted for production, going down the assembly line, being shipped too the designated train yard, and then delivered to the dealership for us to take delivery. From this point forward, I can assure that our business will continue and remain at Rick Hendrick City Chevrolet. Thank you Nick and the Hendrick team for your guidance and personable help, we will definitely be back for our next Tahoe!! More
The staff at Rick Hendrick City Chevrolet is very friendly and helpful. It was very apparent during my dealings with the parts department and the dealership's executive assistant that the dealership friendly and helpful. It was very apparent during my dealings with the parts department and the dealership's executive assistant that the dealership values its customers greatly. Thanks. More
Hands down a great experience! I ordered a new Silverado, this being the first new truck I ever ordered, the process was smooth and efficient. Nick Stanislawski was great to deal w I ordered a new Silverado, this being the first new truck I ever ordered, the process was smooth and efficient. Nick Stanislawski was great to deal with. He provided timely updates, went the extra mile to answer any question I had and provided overall outstanding customer service. Scott Moore was also excellent in providing quality customer service and guidance throughout my first new truck purchase. Overall the dealership has been great to deal with. They dont charge "market adjustments " like so many others, have reasonable dealer fees and are transparent on their pricing. They also have a generous allocation which allowed me to order and build a new truck from the factory, in a timely manner, even with the current constraints that are so common now. I have a dealer here in my hometown, 400 miles away, and ordered my truck from City Chevrolet due to the reasons mentioned above. I highly recommend this dealership. More
Absolutely the best experience we have had purchasing a vehicle. We purchased this truck knowing we live 2200 miles away from our home. When we arrived at the dealership we experienced absolute professio vehicle. We purchased this truck knowing we live 2200 miles away from our home. When we arrived at the dealership we experienced absolute professionalism but was even more impressed with how genuine they were to us. We had numerous individuals stop by and visit with us - welcoming us and were so kind. Our salesman - Chris Morgan was the best, from the very beginning - ordering the truck, keeping us informed all along the way to the final purchase. In fact, it was how Chris first worked with us over the phone that helped us select this dealership. This dealership and Chris is #1 in our books. More