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Rick Hendrick City Chevrolet
Charlotte, NC
1,006 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,006 Reviews of Rick Hendrick City Chevrolet
August 28, 2020
I purchase a new truck every 2-3 years and a new car for my wife on alternating years. After researching the new offerings each year, we find the vehicle that matches our exact specs using the GM websi for my wife on alternating years. After researching the new offerings each year, we find the vehicle that matches our exact specs using the GM website search page and then usually, our local dealer is able to trade for it. My 2020 Trail Boss search was somewhat unique since I wanted packages that are not usually ordered together.. After doing an extensive 2000 mile search on Chevy's website, Rick Hendrick City Chevrolet was the only one that had checked off all the boxes but unfortunately our local Pa. dealer was not able to make a trade, so I had to travel another avenue to purchase the vehicle. Being a hands-on consumer, the " online / texting" purchasing process had originally taken me outside my comfort zone, but with that being said, this entire process (to date), has been seamless and somewhat rewarding. From the original on- line chatting thru your webpage, to emails, phone calls and texts with Jeremy Peterson this adventure has taken the purchasing experience to a whole new level and has won me over for sure. Jeremy has been accessible at all hours of the day and night to answer all my questions and concerns and his knowledge is second to none. He comes across first and foremost, as honest and sincere, while having the customers best interest in mind. More
by Tony
Employees Worked With
Jeremy Peterson
August 26, 2020
Great experience dealing with the team at City Chevrolet. Tyler Lynn is a great salesman and very easy to work with. I will absolutely be back to buy from there for our future needs. Thank you for the gre Tyler Lynn is a great salesman and very easy to work with. I will absolutely be back to buy from there for our future needs. Thank you for the great experience! More
by kalenstovall
Employees Worked With
Tyler Lynn, Derrick, Andrew
August 24, 2020
Great experience with Garret on our new Dodge 2500 Diesel. Our fourth purchase with Garret!!!! Highly recommend him! Go see him if you want the best deal. Diesel. Our fourth purchase with Garret!!!! Highly recommend him! Go see him if you want the best deal. More
by Scotthunter05
Employees Worked With
Garret
August 23, 2020
We just purchased a Chevrolet 2500 HD from Garret Williams. He was upfront, had answers to all our questions & willing to help us meet our needs & wants. We would reach out to him again for our next Williams. He was upfront, had answers to all our questions & willing to help us meet our needs & wants. We would reach out to him again for our next purchase. More
by megan.primmer
Employees Worked With
Garret William's
August 22, 2020
I just had a positive Truck buying experience. I was looking on line for a new truck and found a couple at City Chevrolet. I scheduled a visit on line and when i showed up they put me with Tyler Lynn. A looking on line for a new truck and found a couple at City Chevrolet. I scheduled a visit on line and when i showed up they put me with Tyler Lynn. A very nice young man. Tyler showed me the vehicles and went through all the workings of the vehicles. He did not try to sell me a vehicle. He just answered the questions and explained all components of the vehicle . After all that he got me a deal that i could not refuse. This is a awesome dealership. More
by Thomas
Employees Worked With
Tyler Lynn
August 21, 2020
Have to do a shout out to Garret Williams. I can see why he is a top performer salesperson. Just bought a 2021 Tahoe and he made the process so easy and smooth. Best experience I have had in a long time b he is a top performer salesperson. Just bought a 2021 Tahoe and he made the process so easy and smooth. Best experience I have had in a long time buying a car! More
by Laura
Employees Worked With
Garret Williams
August 19, 2020
I had a great experience Rick Hendrick’s Chevrolet working with Garret Williams. I just went home with my new 2020 Chevy Blazer, and I couldn’t have done it without him. He was extremely helpful and k working with Garret Williams. I just went home with my new 2020 Chevy Blazer, and I couldn’t have done it without him. He was extremely helpful and knowledgeable about the car. He worked tirelessly throughout the process to ensure customer satisfaction. I would highly recommend. More
by evanduhon
Employees Worked With
Garret Williams
August 19, 2020
I am extremely disappointed in the way City Chevrolet I am extremely disappointed in the way City Chevrolet handled our situation. My first impression of Garrett. was very professional and helpful on I am extremely disappointed in the way City Chevrolet handled our situation. My first impression of Garrett. was very professional and helpful on our test drive. We loved everything but the interior and the miles so he searched for what we were looking for. He told us that he found one and I was very excited to say the least. BUT then he says that it was an oversight on his part what kind of rims the vehicle we test drove had on it and that would be extra to add them on to the one he found. I am sure Mr. Williams has to say whatever the dealership tells him to but it is not kind to deceive people in order to make some more money. In a world where we can be anything- choose to be kind! I have always hated to go to the car dealerships! I guess because of the reputation and stereotypes that car salesmen have. I thought this was different based on my first impression but it is not. INTEGRITY is a lost art form. When you say something - you need to keep your word. Your customers should not feel like they are getting taken advantage of or that the dealership is trying to pull one over on you. Nancy O Plyler More
by nplyler
Employees Worked With
Garrett Williams
August 13, 2020
Had the greatest experience with Garret Williams at the dealership! Got my new Trail boss today and love it. Great and fast experience Would not go anywhere else dealership! Got my new Trail boss today and love it. Great and fast experience Would not go anywhere else More
by gabe.simpson
Employees Worked With
Garret williams
August 13, 2020
If you want an easy laid back FUN experience buying a car with NO hassle or anxiety.. go here and ask for Garret Williams. He is extremely knowledgeable about all the vehicles and their trim levels. Highly r with NO hassle or anxiety.. go here and ask for Garret Williams. He is extremely knowledgeable about all the vehicles and their trim levels. Highly recommend him! He makes the process fun and easy.. thank you Garret and City Chevrolet. I'll definitely be coming back for my next vehicle!! Also special thanks to Andy Snyder, sales manager and Ameth Barrera, finance manager for helping as well! More
by Mrdamato92
Employees Worked With
Garret Williams, Andy Snyder, Ameth Barrera
