Rick Hendrick Toyota of Fayetteville

Service Department not so great I brought my Lexus here on December 27 for an oil change and flat tire repair. Two days later my tire starts to leak air again. Rather than taking th I brought my Lexus here on December 27 for an oil change and flat tire repair. Two days later my tire starts to leak air again. Rather than taking the tire off to check for a nail they just put air in it. The customer service rep seemed so pressed to get me to buy new tires instead of addressing the issue I presented to him. I'm used to the superb service that I have received from various Lexus dealerships throughout over the years. This was my first time having my car serviced at any place other than Lexus and it will be my last. I'll make the trip to the Lexus dealership in Raleigh from here on out. More

Service Department My experience was fast and the service agent was very attentive and helpful. My experience was great. I will be returning as I have for years. My experience was fast and the service agent was very attentive and helpful. My experience was great. I will be returning as I have for years. More

Rolling out with a Camry Gabrie Morgan was able to deliver a superlative compromise between cost and efficiency, in regard to my new purchase. Mr. Morgan was cordial, not incl Gabrie Morgan was able to deliver a superlative compromise between cost and efficiency, in regard to my new purchase. Mr. Morgan was cordial, not inclined to high pressure tactics, and worked with me every step of the way to ensure I had the best deal in Fayetteville. This was after I went to several dealerships in the area. I highly recommend working with Mr. Morgan. Ms. Murphy in finance was also outstanding and to work with, as well as the general manager Nicollei. More

Buying a car Customer service was excellent. Luis went above and beyond to help me. My credit is not the greatest but he help me leave in a 2019 Toyota Corolla and Customer service was excellent. Luis went above and beyond to help me. My credit is not the greatest but he help me leave in a 2019 Toyota Corolla and stayed within my price range. More

Working with Cutomer I was originally given some incorrect information over the internet about a car being there, but they made it right when I got there and had to look I was originally given some incorrect information over the internet about a car being there, but they made it right when I got there and had to look at another car. More

Short and sweet Your service person was very nice, friendly and service was completed quickly and everything was done correctly. Sorry I can’t remember serviceman nam Your service person was very nice, friendly and service was completed quickly and everything was done correctly. Sorry I can’t remember serviceman name but I would ask for him again at next service recall. More

The provided a great oil and car maintenance service Ken Witt helped me at the dealership to ensure my oil and maintenance service was top notch. I appreciate the way he greeted me and took care of my ne Ken Witt helped me at the dealership to ensure my oil and maintenance service was top notch. I appreciate the way he greeted me and took care of my needs. Thanks Ken! More

Great Deal on a new RAV 4 and Excellent Service! This week we visited Rick Hendrick Toyota Fayetteville to buy a new vehicle as our holiday gift. We've always had great service for our Corolla thank This week we visited Rick Hendrick Toyota Fayetteville to buy a new vehicle as our holiday gift. We've always had great service for our Corolla thanks to Chris Knoble and Austin Hartgrave in Service and Maintenance. Our first consideration was Rick Hendrick. Our sales representative was Matthew Quinn. He gave us a great deal on a RAV 4 Limited. We appreciate his professionalism and knowledge. Thank you Chris Knoble, Austin Hartgrave, Matthew Quinn and the Rick Hendrick Toyota Fayetteville team! More

Mr. Rick Hendrick-I respectfully request to read post. Tittle: Warranty Not Honored. This review is againt the Rick Hendrick Toyota Management Corporate and not against the Service Department from Fayette Tittle: Warranty Not Honored. This review is againt the Rick Hendrick Toyota Management Corporate and not against the Service Department from Fayetteville NC. I have been a loyal customer for Rick Hendrick Toyota (Fayetteville NC) since 2001. I have purchased four cars from them and have done all the required and recommended services with them to include a fifth vehicle (Acura) I owned. More than likely I have spent over $250,000. Recently, one of my vehicles (Toyota Sequioa) the transmission went bad. I took it in for service and the indicated warranty was not honored. As result of this, I called the Rick Hendrick's headquarter's office and spoke with Mr. Wood and requested to speak to Mr. Brown. Mr. Wood stated that he was the one that handled all the warranty complain issues and he was going to contact the dealership and return my phone call. Unfortunately for me, Mr. Wood or Mr. Brown have not had the courtesy to call me back with an explanation regardless of the outcome. I understand that this is a business but Loyalty should go both ways. Miguel Aquino Loyal Costumer More