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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,150 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,150 Reviews of Rick McGill's Airport Toyota

October 04, 2023

A very helpful staff. Thank you very much. I am going to try to get the car washed. More

by volume5973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
September 21, 2023

Good service, in and out quickly. I wasn’t going to dock your score for this but I asked for the washer solvent not to be filled but that was not relayed to the technician. More

by zdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn, Rayven
September 21, 2023

Tami was very informative and nice. So was the check out lady, didn’t get her name. More

by spistarsss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami
September 21, 2023

Service advisor used the service special coupons to save me the most money possible. Service completed in timely manner, no problems. Satisfied Rick McGill Airport Toyota customer. More

by RichardC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 20, 2023

Excellent service as always and agent worked with me to reduce my overall bill, thanks More

by docelpinzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt?
September 11, 2023

Service department was a bit overwhelming at first. ..lot of energy...until you determine they have based their service model on a Pit Crew...that's not easily discerned when you first come in...it coul More

by cjrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
September 07, 2023

Clean, Friendly, Good Communication - The car was purchased at this dealer. This was for the first 6 month service and the first trip to this dealer for service. Before starting they reviewed what wo More

by a.l.jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sawyer
September 03, 2023

the service desk was very helpful and explained all my options very good , not actually time for oil change but only a few hundred miles off so went ahead and performed the oil change for a good price More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
September 02, 2023

We liked our salesman Kenny Shelton. Je was very patient, knowledgeable and helpful. Richard and Pat Chappell More

by richchappell10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Shelton
August 26, 2023

Matt my service tech was excellent. Great communication, very friendly and professional. He took time to go over the details of the service requirements and made me feel very comforta More

by Rocco Sapienza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mckinney
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