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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,147 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,147 Reviews of Rick McGill's Airport Toyota

August 14, 2023

Great service. I have some unexpected service work that I need to have done, and Matt help me to understand the most serious things that needed to be addressed imme More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
August 09, 2023

Things were okay; Great Service Guy; I was hit with unexpected expenses on maintenance;,it may be necessary but it needed to be addressed before I arrived More

by Daniel Bivens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
August 03, 2023

Robin My service tech is excellent ! Great service --got me out the door and didn't try to over sell me . Thank You ; Bart More

by bm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Aug 03, 2023 -

bm responded

My service Tech Robin was great ---I highly recommend Rick McGill's over the other local dealership which I have not had such good experience with . Bart

August 01, 2023

I really appreciate your customer service team. You clearly care, and were kind enough to work me in on what was clearly a busy day. Thank you! I’m confident now going on my upcoming road trip More

by debbie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin, Brandon
August 01, 2023

Everything was fine, I especially liked the way the mechanic/technician had a video of everything that he did to my car. That was something new to me. More

by suzieparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Michael
July 27, 2023

Good Customer Service. Very thorough and informative. All employees were very nice and good quality service. More

by top1300zx
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
July 26, 2023

Matt did a great job helping me to understand the work that would be done on my car. Great customer service 😀 More

by Sbutters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 22, 2023

Good service. Clean dealership. Quick service.....Easy to setup appointment. Would recommend Rick McGill's Service Dept. More

by timnancypruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
At service desk.
July 22, 2023

I went there for an oil filter change and tire rotation. I ended up purchasing the bundle offer for three years where I will get three oil changes and five tire rotations for $253 (including taxes). One thi More

by Rupam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
July 19, 2023

excellent service yesterday. my car was finished earlier than expected. friendly safe and very helpful More

by janet.b.ross2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin in service, Matt in Service and Christ in parts ordered my new tire
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