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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,147 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,147 Reviews of Rick McGill's Airport Toyota

July 15, 2023

Excellant customer service! Friendly and patient. Explained everything in detail.. I would highly recommend their service department. More

by chumbelle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 13, 2023

Fast and friendly. Explains exactly what they are going to do and why and when future service will be needed More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
June 29, 2023

Enjoyed the video of service check. Wesley did an excellent job. Service was completed in approximately one hour. More

by greggs1
Recommend Dealer
Yes
Employees Worked With
Wesley
June 28, 2023

I received excellent service. Only one thing I had asked them about the idiot light for the flat tire. They checked the tires and tire pressure. When left the idiot light is st More

by lwea_1319
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary
June 28, 2023

I always enjoy my visits to have my Tundra serviced at Rick McGill Toyota. Patrick kept me informed and explained all the reasons for additional service needs. Even check out and payment was friendly, fas More

by Perfect7$
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick
June 23, 2023

What a lovely experience! Everyone working at your dealership bent over backwards to be helpful and take care of every question I had. I will recommend you to everyone I know. More

by Pollymurph
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Everyone I was in contact with. Three people!
June 22, 2023

Love the video that show the areas of the car that are checked, good job More

by dougek77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin
June 21, 2023

Great service care from my care advisor Dawn . She was very caring and kept me updated. More

by MimiJ
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawn
June 20, 2023

Didn’t have an appointment but I pulled in with the battery light on and they took care of me More

by geoffmacdonald
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not sure
June 17, 2023

Matt ensured that my service was completed correctly. He kept me informed throughout the entire process More

by 22 year toyota owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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