
Rick McGill's Airport Toyota
Alcoa, TN
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1,147 Reviews of Rick McGill's Airport Toyota
Positive experience. Your service agents had a pleasant attitude and were helpful. Your service area was neat and clean. The person I dealt with was very professional. Your service agents had a pleasant attitude and were helpful. Your service area was neat and clean. The person I dealt with was very professional. More
Great service! I purchased my Tacoma from Nick Creamer here, and just brought it in for the first servicing. Was able to get an appointment right away, met with frie I purchased my Tacoma from Nick Creamer here, and just brought it in for the first servicing. Was able to get an appointment right away, met with friendly service folks, and service was completed quickly. I've bought a lot of vehicles in my time, and had one of the best experiences here. No pressure, no sales gimmicks, and great people. More
Purchase of car Experience was good: Brad Chambers was very helpful and knowledgeable about the car It was late in the day and the finance person seemed tired but wa Experience was good: Brad Chambers was very helpful and knowledgeable about the car It was late in the day and the finance person seemed tired but was okay with the many sheets of papers we had to sign. More
A no pressure dealership I went in not having any idea what I wanted. Gavin Schauffler let me look at several cars and answered all my questions. He was very pleasant and n I went in not having any idea what I wanted. Gavin Schauffler let me look at several cars and answered all my questions. He was very pleasant and not at all pushy , which is a big plus for me! Mr. Tim, the financial directer that I dealt with was also very pleasant and helpful with suggestions. Over all, even though car lots are not my favorite places, the experience was very relaxing and refreshing. I'm not sure what I expected, but was pleasantly surprised! More
Routine oil change . Discovery of a few problems was very helpful in keeping my vehicle in tip top condition. My service advisor could not have been more helpful in explai Discovery of a few problems was very helpful in keeping my vehicle in tip top condition. My service advisor could not have been more helpful in explaining everything to me. More
Excellent Service Bought a brand new 4Runner from Gavin and loved the whole experience. It was quick, easy, and all the staff was great! I couldn't ask for a better exp Bought a brand new 4Runner from Gavin and loved the whole experience. It was quick, easy, and all the staff was great! I couldn't ask for a better experience! More
WORKED MY CAR IN AND EXCELLENT COMMUNICATIONS Rick McGill's Airport Toyota has serviced my car since 2006. They keep my baby in tip top condition. Appreciate the communication regarding the servi Rick McGill's Airport Toyota has serviced my car since 2006. They keep my baby in tip top condition. Appreciate the communication regarding the service needed on my car. More
As always, your service department was great. I had a regular oil change and had a recall issue taken care of. I was able to get some work done while I was waiting on my car. I’ve never been disappointed regular oil change and had a recall issue taken care of. I was able to get some work done while I was waiting on my car. I’ve never been disappointed by the great men and women there. Thank you! More
Second Visit Even though the problem was not totally fixed the first round, this second time should have don't the trick. Robbyn was such a great help in solving t Even though the problem was not totally fixed the first round, this second time should have don't the trick. Robbyn was such a great help in solving the A/C problem, and I think she went out of her way to make this second trip a success. Thanks More
Efficient, professional, friendly service with great communication and no attempts to sell additional services. We plan to continue to take our vehicle to this service department. communication and no attempts to sell additional services. We plan to continue to take our vehicle to this service department. More