Rick McGill's Airport Toyota
Alcoa, TN
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1,080 Reviews of Rick McGill's Airport Toyota
Liked the Sales staff and others we talked to while at Satisfied with the sales staff so far. Have not had to used the service dept. My wife said the car had not been cleaned inside when we got the car. Satisfied with the sales staff so far. Have not had to used the service dept. My wife said the car had not been cleaned inside when we got the car. More
Excellent staff and service when buying a new car. The staff was knowledgeable about their automobiles, and were able to provide much information about the car I chose (Toyota Avalon XLE). They were a The staff was knowledgeable about their automobiles, and were able to provide much information about the car I chose (Toyota Avalon XLE). They were also available to connect my cell phone to the car and to set up the radio and map equipment. All the paperwork for the purchase was done with great communication and in a relatively short time. More
It was a much better experience this time around. After my first trip to your facility several mints ago, you SHOULD be working hard to restore my faith.. my first trip to your facility several mints ago, you SHOULD be working hard to restore my faith.. More
40k maintenance - Toyota Rav4 I went to Rick McGill because I had a not so favorable experience at another Toyota dealer. Also, because of the service that Rick McGill had shown to I went to Rick McGill because I had a not so favorable experience at another Toyota dealer. Also, because of the service that Rick McGill had shown to my son following his new car being stolen. I was made to feel welcome at Rick McGill, everything that was to be done on my car was explained to me. I was made to feel as if I was their only customer. Rick McGill did not have the fancy schmancy "cafe" with sandwiches, pastries and such. But they did have a nice waiting room with tvs, magazines and coffee. Service completed as explained. All questions answered. As Arnold says, "I'll be back." More
Excellent We have bought our last 4 vehicles from Mr. Farhat, and he has been very helpful. I'm sure our next vehicle will be another Toyota from Mr. Farhat. We have bought our last 4 vehicles from Mr. Farhat, and he has been very helpful. I'm sure our next vehicle will be another Toyota from Mr. Farhat. More
Quality service Should be Top Quality Service. I noticed the team was so personable to each customer. They were so concerned about each persons needs. The wait time Should be Top Quality Service. I noticed the team was so personable to each customer. They were so concerned about each persons needs. The wait time was less than expected. More
Smooth from beginning to end Robbyn explained the maintenance need for my Tacoma very thoroughly at the beginning. We developed a plan for future maintenance as well as the oil Robbyn explained the maintenance need for my Tacoma very thoroughly at the beginning. We developed a plan for future maintenance as well as the oil change and cabin filter for today. More
The company provided me an excellent service. Ms Hicks was friendly and helpful. Although l did make an appointment, l received the service promptly. Thanks. was friendly and helpful. Although l did make an appointment, l received the service promptly. Thanks. More
Checked to see why the battery went dead. Found nothing wrong after checking all possibilities. Very pleasant service dept. Glad to see Steve back. Thank you. wrong after checking all possibilities. Very pleasant service dept. Glad to see Steve back. Thank you. More
Everyone was very polite and professional I took my Sequoia in for a recall repair. Robyn was very personable and professional. Communication by text and call was very good. I agreed to h I took my Sequoia in for a recall repair. Robyn was very personable and professional. Communication by text and call was very good. I agreed to have the car inspected for trouble spots. The only item needing attention was an aged and cracking belt. Since the vehicle was 12 years old I had purchased used I agreed to have the belt replaced. The charge for this seemed reasonable to me. Overall pleased with service and experience at Rick McGill Airport Toyota. More