
Rick McGill's Airport Toyota
Alcoa, TN
Is this your dealership?
Filter Reviews by Keyword
By Type
1,147 Reviews of Rick McGill's Airport Toyota
20K Service Tami did a great job checking me in for my 20K service. She briefed me on what was to be done and notified me when it was ready. At the out brief sh Tami did a great job checking me in for my 20K service. She briefed me on what was to be done and notified me when it was ready. At the out brief she covered the services performed and gave me recommendations for each system covered. I appreciate the entire service teams approach to my service. The respected by time and were very professional throughout. WR/ Scott More
Great People From my arrival until I departed, my service advisor, Robbyn Hicks, kept me informed of the status of my vehicle. I have never had a bad experience at From my arrival until I departed, my service advisor, Robbyn Hicks, kept me informed of the status of my vehicle. I have never had a bad experience at Rick McGill's Toyota. Everyone is always very pleasant and helpful. He has a Great Crew there, and I always recommend the dealership to every one that I talk to. Toyota is a Great brand, I will own nothing but. Thank You, Jim Lozier More
Robbyn, in the service department, was a wonderful help with both of our cars: '01 Toyota Highlander & '09 Toyota Venza. She kept us informed and was very professional. She is such an asset to have as a se with both of our cars: '01 Toyota Highlander & '09 Toyota Venza. She kept us informed and was very professional. She is such an asset to have as a service representative. More
Very helpful and professional in their service Service was great and when checking in for my maintenance the lady at the service desk was very helpful in my decisions as far as what services I woul Service was great and when checking in for my maintenance the lady at the service desk was very helpful in my decisions as far as what services I would choose for that day's service trip. More
Purchased a used Tacoma Jeremy Web was the sales person that I worked with to buy the Tacoma. There was no pressure and the whole experience was nice. He coupled my phone to Jeremy Web was the sales person that I worked with to buy the Tacoma. There was no pressure and the whole experience was nice. He coupled my phone to the radio system, set up contacts, AND saved me another trip by driving the vehicle home because I was driving a rental. More
service department They picked up my car and brought it back to me during these awful times and I greatly appreciate it. I will always buy from Rick McGill. They picked up my car and brought it back to me during these awful times and I greatly appreciate it. I will always buy from Rick McGill. More
Very Please with the Service and the People I was very pleased with my experience when I called the Parts Department for a set of manuals for my recently acquired 2016 Toyota Tacoma. Although a I was very pleased with my experience when I called the Parts Department for a set of manuals for my recently acquired 2016 Toyota Tacoma. Although a full set of manuals is no longer available through Toyota the Parts Representative (Will) told me about a full set that he found offered on eBay. I ordered that set and had them within a week. Because of that experience, I took the 2016 Tacoma to the Service Department for a thorough inspection and test drive. The inspection was completed in the time promised and all my questions about the truck were answered directly by the Service Technician. My experience at Airport Toyota was very positive and I plan to return whenever necessary in the future. More
I have always been pleased with all my experiences at Rick McGill's. I think this was our fifth Toyota,all five in a row at Rick's. I have no complaints. My niece assisted me with this purchase and we fe Rick McGill's. I think this was our fifth Toyota,all five in a row at Rick's. I have no complaints. My niece assisted me with this purchase and we fell in love with our sales rep. Nick Creamer he fully explained everything. I have no complaints. More
Very pleasant experience. Knowledgeable salesman. Helpful sales manager. Good selection to choose from. Explained service details in depth. Showroom was very comfortable. Finance person had answers to all ou sales manager. Good selection to choose from. Explained service details in depth. Showroom was very comfortable. Finance person had answers to all our questions. More
They were very curtious, helpful, and patient while I was deciding on a car. The dealership was also clean. My salesman answered all of my questions. deciding on a car. The dealership was also clean. My salesman answered all of my questions. More