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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,150 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,150 Reviews of Rick McGill's Airport Toyota

April 04, 2019

We brought our 2015 Sienna for the recall on the back doors. We were received by Robin who was very courteous and knowledgeable. We requested the vehicle be ready by 1:30 and it was ready by then. Excellent serv More

by Bobi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin a female
April 03, 2019

Excellent experience from start to finish! Gavin Schauffler was very helpful and professional at every step in the buying process. Highly recommended sales person, as is the dealer! More

by FirsttimeToyotabuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Schauffler
April 02, 2019

Very good, prompt and professional Was taken in a bit early, service explained before and after the appointment and completed in a timely manner. Robyn was great in handling the process More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
April 01, 2019

Everything went great no problems. This was the third car that I have purchased from your dealership and if I wasn't pleased with the service I would not have returned to purchase two m More

by enjoyret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Creamer
March 30, 2019

Great Experience Nick was so knowledgeable and helpful! Buying a car has been exhausting in the past but our purchase this time was surprisingly pleasant. Thanks to More

by Stanley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick, Sierra
March 27, 2019

Excellent Service I brought my vehicle in for a manufacturer recall. The service I received from the initial making of the appointment to completion of the repair work More

by DJB63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember - sorry
March 26, 2019

proud guest Robyn was excellent as always.as a service advisor. The service was done in a timely manner and done well. You guys have serviced my truck since I m More

by littlehud12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
March 23, 2019

Caring customer oriented This is one of the most ethical mechanics I have ever experienced. They are one of the reasons I bought a new toyota. I know they will be honest with More

by Meep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
March 15, 2019

Quick, polite and professional service This was my first new-car checkup and I expected it would take over an hour, so I took something to read but didn't get far. The employees at McG More

by Ellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember. So sorry!
March 10, 2019

Quick service Robyn, a service writer worked me in quickly to have my brakes checked. Just one of the great employees at Rick McGills. I highly recommend this dea More

by Danny Millholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
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