
Rick McGill's Airport Toyota
Alcoa, TN
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1,147 Reviews of Rick McGill's Airport Toyota
Hands down the best truck buying experience i have ever had! From the moment me and my wife pulled into the lot the Audrey made the buying experience a breeze, she is very friendly and knowledgable. She walked u From the moment me and my wife pulled into the lot the Audrey made the buying experience a breeze, she is very friendly and knowledgable. She walked us through the whole process and answered all our questions on the new tacoma that we purchased. I would highly reccomend anyone who is looking to purchase a new or used vehicle to go and see Audrey Parsons and the whole team at rick mcgills a visit. More
Great service Robyn, Joanna, and the rest of the service team are fast, courteous, and went above and beyond to take care of me and my highlander! Robyn, Joanna, and the rest of the service team are fast, courteous, and went above and beyond to take care of me and my highlander! More
I could not believe it !! I had a Dr appointment 2 hrs after I arrived at service department and asked Ricky if he could get me out in 1 1/2 hours. He got me out and on my way I had a Dr appointment 2 hrs after I arrived at service department and asked Ricky if he could get me out in 1 1/2 hours. He got me out and on my way to doctor in 45minutes. This was for 5,000 mile service. I still can’t believe a service manager would go to such lengths to help a customer. It speaks volumes for what a wonderful dealer Rick McGills is. My sincere thanks James White. More
Very efficient Got me in at 8 and had my service done in 40 minutes and took care of the paper work in a timely manner and was very friendly Got me in at 8 and had my service done in 40 minutes and took care of the paper work in a timely manner and was very friendly More
Regularly scheduled maintenance. I made the service appointment on the dealerships website and upon my arrival I was promptly greeted and directed to the dealership’s courtesy waiting I made the service appointment on the dealerships website and upon my arrival I was promptly greeted and directed to the dealership’s courtesy waiting room. The service was performed in an expeditious manner and upon completion, a service writer explained the work preformed and the technician’s findings. This is my third scheduled maintenance at this dealership. More
Oil change, 19-point inspection. I did not have a very Advanced appointment, i just called and they were able to work me in the same day, quick turnaround time. I did not have a very Advanced appointment, i just called and they were able to work me in the same day, quick turnaround time. More
Great buying experience We had two salesmen. Jessica and Doug. Both of them took all the time we needed to be sure we were comfortable with our choice and answer our questio We had two salesmen. Jessica and Doug. Both of them took all the time we needed to be sure we were comfortable with our choice and answer our questions. Now that we have purchased our Avalon we know we are not on our own. Both of them have made it clear they are there for any help we need. Our car shopping has been a pleasure because of them. More
Awesome customer service, with value added vehicles. Go see Jessica, my sales lady was simply awesome and worth every minute of your time. My Toyota 4Runner is a great vehicle. I bought a limited and m Go see Jessica, my sales lady was simply awesome and worth every minute of your time. My Toyota 4Runner is a great vehicle. I bought a limited and my husband loved it so much he purchased 2 days later the off road version. The folks at Rick McGill dealership are simply wonderful folks from sales, to finance to parts as my husband and I both received additional accessories for our new rides. Take a visit, ask for Jessica you will leave feeling like you got a deal of the century. Very professional, impressive folks at this dealership .... More
always very friendly and very honest and nice Because of the service I always receive here, they are always honest with we and do an excellent job on our Toyota Tundra, do not trust the other deal Because of the service I always receive here, they are always honest with we and do an excellent job on our Toyota Tundra, do not trust the other dealerships in Knoxville. More
Great Service I was able to bring my car in before my appointment and got out right on time. The lounge and coffee isn't half bad either. I was able to bring my car in before my appointment and got out right on time. The lounge and coffee isn't half bad either. More