
Rick McGill's Airport Toyota
Alcoa, TN
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1,147 Reviews of Rick McGill's Airport Toyota
Timing Belt Service WENT IN FOR TIMING BELT CHANGE, They found two other serious problems that would probably caused breakdown on on upcoming beach trip. Felt confiden WENT IN FOR TIMING BELT CHANGE, They found two other serious problems that would probably caused breakdown on on upcoming beach trip. Felt confident it would be fixed right. More
New 4 Runner I made more than one trip to Rick McGills Toyota, shopping for a new 4 Runner. Doug Hicks was always ready to answer my questions and he made sure tha I made more than one trip to Rick McGills Toyota, shopping for a new 4 Runner. Doug Hicks was always ready to answer my questions and he made sure that I knew that I can always contact him if I needed anything. When I was ready to leave with my new car, Doug had it touched up so that it would be perfect. More
First and last time Went to get oil changed and had a 5 PM appointment it was after 6 before my car was even pulled in , when asked why the delay was told they were busy Went to get oil changed and had a 5 PM appointment it was after 6 before my car was even pulled in , when asked why the delay was told they were busy . If your that busy dont take anymore appointments, you obviously no respect your customers time . I always drive a camry for work this will be the last time any will be brought there. Robyn the service advisor was the only bright spot about the visit . More
Customer Service We really appreciate how quickly they got us in and then let us know it was something simple and it didn’t cost us anything!!😊 We really appreciate how quickly they got us in and then let us know it was something simple and it didn’t cost us anything!!😊 More
New Car I had a 2014 Toyota Prius and had been contemplating getting a new car. My car was in excellent condition with low mileage. I received an offer from I had a 2014 Toyota Prius and had been contemplating getting a new car. My car was in excellent condition with low mileage. I received an offer from the dealership, indicating that they were looking for good used Prius models. Decided to take them up on their offer and received an excellent deal on my new 2018 Prius. I love all of the new technology in this vehicle, especially the safety features. This is my third Prius. Jeremy Webb was great, even set up my phone with the vehicle, otherwise I would have had to ask my 9 y/o grandson! It was a very pleasant experience. I highly recommend Rick McGill Toyota if you are in the market for a new car. More
Always Great Service at McGills We have entrusted 6 cars /trucks to the service department at Rick McGills, and have always been extremely satisfied with the service people and techn We have entrusted 6 cars /trucks to the service department at Rick McGills, and have always been extremely satisfied with the service people and technicians. More
60k service Doesn't sound exciting, but everything was done as it should be. They went out of their way to get the carwash added which I appreciated. And everybod Doesn't sound exciting, but everything was done as it should be. They went out of their way to get the carwash added which I appreciated. And everybody was very nice and friendly More
New Prius is excellent This is the 3rd car i have purchased from Rick McGill and I do all my service with them , never had a problem and never expect to! This is the 3rd car i have purchased from Rick McGill and I do all my service with them , never had a problem and never expect to! More
Megan, our sales lady was wonderful. Megan, our sales lady was not pushy but very knowledgeable about every vehicle we looked at. She helped us after we bought the vehicle showing the m Megan, our sales lady was not pushy but very knowledgeable about every vehicle we looked at. She helped us after we bought the vehicle showing the many aspects of out new vehicle. A great help! More
Warranty replacement of rear hatch strut Replacement of rear door strut was performed within estimated time quoted. I requested status of work progress and service coordinator checked and inf Replacement of rear door strut was performed within estimated time quoted. I requested status of work progress and service coordinator checked and informed me of time left to completion. I was very satisfied with his attitude and actions to assure me that the work would be completed within the time quoted, since I had an important doctors appointment scheduled later in the day. More