Back

Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,147 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

Directions

Is this your dealership?

By Type

1,147 Reviews of Rick McGill's Airport Toyota

September 23, 2018

Prius brake problem Always going above and beyond to figure out my intermittent uneven breaking problem. Robyn helps to looks for ways to reduce our costs. Thank you! More

by PJwPrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Hicks
September 23, 2018

bought a new truck Everyone I met was friendly. Chris Dykes even arranged for the service manager to answer some questions for me about the truck. Wanted a fast deal wit More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dykes in sales. This had to be the easiest purchase of a vehicle I have ever made. I told Chris I wasn't spending a lot of time dealing and was going to pay cash. Got the price thought about it and we did business.
September 21, 2018

Courteous service personnel Was taken in the service even though I was a little early. Waited on immediately by the service personnel and was told it would take about an hour fo More

by Fran 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Banuelos
September 15, 2018

True Meanihg of Service Took my Taco in for its 25,000 check up with just one snag..I hadn't pre set my visit.Seemed every time i decided to call ahead something would interf More

by JLNREB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in Service
September 13, 2018

Great experience and staff. Great experience with very friendly and helpful staff. Bryan was a pleasure to work with. I will keep coming back to Rick McGill's Toyota for service More

by Sequoia Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Banuelos
September 08, 2018

Fast pleasant and cheerful automobile experience. The scheduling was easy and quick, the service was good even vacuumed the carpets. The service it self was fast and informative. I'd come again next t More

by Joseph E Burriesci Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
September 08, 2018

Exceeded expectations Vehicle was ready in half the estimated time at a cost below the original estimate. Waiting room was comfy with snacks and beverages. Hard to find a More

by tenntom4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know.
September 07, 2018

Timely and Professional I scheduled the service on line, really convenient! Took me upon my arrival with service that was timely and professional. Service attendant especi More

by BSpangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I Do Not Remember
September 07, 2018

Excellent treatment from start to finish. Every time I've been to Rick McGill's I have been treated great. Waiting room chairs leave a lot to be desired though. Everything else was great. More

by centurian803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Stoots
September 04, 2018

Friendly people. I had a problem with the theft deterrent system and it would not occur when I dropped off at the service desk. The tech couldn't get it to occur eit More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Stoots service rep,, and Greg the tech.
...
74
...